AgdaPkt 2014-01-27 Closed and Regular

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7.1.F. - Page 16 Table A6 San Mateo County Adopted Annual Sewer Service Charges 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 Sewer Districts Served by Redwood City Annual Charge per Residential Unit or Equivalent Fair Oaks SMD $400 $420 $470 $500 $530 $560 $590 Emerald Lake Heights SMD (Zone 2) 750 770 810 850 890 930 970 Oak Knoll SMD 700 800 900 930 960 990 1,020 Kensington Square SMD 850 900 975 1,015 1,055 1,095 1,135 Edgewood SMD 850 900 950 1,025 1,100 1,175 1,250 Source: San Mateo County Billing and Collection The City issues a combined utility bill to each of its customers for water, sewer, and solid waste collection services (the City acts as the billing and collection agent for Recology of San Mateo County, a private company that performs solid waste collection services under a franchise agreement with the City). The City bills its utility customers on a bi-monthly basis for residential customers and a monthly basis for commercial customers. The utility bills are due and payable within 30 days of the bill date. If not paid within 30 days, the utility bill is delinquent, a 10 day reminder notice is mailed to the customer and assessed a 1.5% interest charge, and if still unpaid 40 days after the initial bill has been issued, a 7 day notice is mailed indicating that water will be shut off if the bill remains unpaid and another 5% interest charge is assessed. If the utility bill continues to be unpaid after the 5% interest charge, utility services will be disconnected until payment is made. Prior to disconnecting utility service, the City provides the affected customer with forty eight hour notice of possible disconnection. The reconnection fee ranges from $20 to $100 if paid during business hours and $320 is paid after business hours. The following table shows a five-year history of sewer utility bill payment delinquencies. Table A7 Redwood City- Sewer Bill Allowance for Bad Debt* 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 Amount $31,706 $51,627 $51,564 $53,913 $44,624 $30,528 % of Revenue 0.21% 0.26% 0.24% 0.22% 0.17% 0.26% * A reserve for delinquent payments, estimated and adjusted annually based on previous and outstanding delinquent payments. The estimate for fiscal year 2013-14 is only through November of 2013. Source: City of Redwood City Issues with San Mateo County's Maguire Correctional Facility The Authority operates and maintains a sewage pump station that is used to send the City's wastewater to the treatment plant. The City is responsible for all costs associated with the operation and maintenance of this pump station. Since approximately 2005, the City has incurred additional expense due to the impact of the San Mateo County, Maguire Correctional Facility. A-8