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Police Officer Russ Hughes, referred to calls for services, Pages 23-27 of the Report, and said assumptions underlying some of the data were incorrect. He described the discrepancies, what was included and what was omitted from the Report, and the different interpretations of what constitutes a call and what does not. Officer Hughes described incidents where actions were taken but not reported to Dispatch, such as taking the time to alert someone to tum down a stereo, thus preventing a call to Dispatch. Since these service calls were not reported, they were not factored into the statistics of the Report. He also described accepted industry practice where two officers are expected to respond to a traffic stop or a domestic call which does not happen in Redwood City due to current staffing. He described his personal experience two years ago when he was in Redwood Shores and the closest officer was in downtown Redwood City. Officer Hughes was confronted by a psychotic male with a gun, without a cover officer. (He disarmed the man and everything turned out ok.) He said the figures in the Report would support one-officer calls, 61 % of the time, which is unacceptable. Officer Hughes also supported previous comments on the erroneous inclusion of non-moving violations in the TEl results. He asked Council to review the data. In answer to Council questions, Officer Hughes said he believed that approximately 10-15% of the time one officer can and should handle the call, but all other calls should be responded to by two officers. Mr. Heiss said he didn't want to argue about numbers, but was concerned about the comments that the officers did not receive the Report until today. Mr. Heiss said the study was started in May, 1997, and the Steering Committee that was established was comprised of Police Department management and line staff. He said the numbers in the Report had been reviewed and debated by that group five or six times. Mr. Heiss said the Committee had participated in establishing the assumptions about calls for service and how they would be determined. He said the issue of how many officers should respond to a call is a policy set by the Chief. Mr. Heiss said the numbers in the Report are reasonable compared on how other Departments operate in California. He said that was Chief Taylor's role in this study, to provide that law enforcement input. Mr. Heiss said traffic citation figures were documented and distributed to everyone in the Department and Committee to review. He said after comments were received, changes were made. He said the data had been subjected to review, and not a number in the Report had not been seen by the Association, management and supervisors in the Department, all of whom are represented on the Steering Committee. Mr. Heiss said it is a valid approach, the numbers are accurate, and they have been subjected to review by the Department. Police Officer Sheffield said the Steering Committee met two weeks ago and he had brought up the traffic component of the Report. He said the consultants did not produce background material on the numbers and that is why the Officers did their own research. SPECIAL COUNCIL MEETING MINUTE BOOK NO. 55 OCTOBER 13, 1997 MINUTES Page No. 578 PAGE 17