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'���� <br /> BEST BEST & KRIEGER � <br /> ATTORNEYS AT LAW <br /> Pamela Thompson <br /> Apri125, 2012 <br /> Page 2 <br /> memorandum part of this agreement as it binds both of us. For that reason, you should read it <br /> carefully. <br /> INSURANCE <br /> We are also pleased to let you know that Best Best & Krieger LLP carries errors and <br /> omissions insurance with Lloyd's of London. After a standard deductible, this insurance <br /> provides coverage beyond what is required by the State of California. <br /> NEW MATTERS <br /> When we are engaged by a new client on a particular matter, we are often later asked to <br /> work on additional matters. You should know that such new matters will be the subject of a new <br /> signed supplement to this agreement. Similarly, this agreement does not cover and is not a <br /> commitment by either of us that we will undertake any appeals or collection procedures. Any <br /> such future work would also have to be agreed upon in a signed supplement. <br /> CIVILITY IN LITIGATION <br /> In litigation, courtesy is customarily honored with opposing counsel, such as extensions <br /> to file pleadings or responses to other deadlines. In our experience, the reciprocal extension of <br /> such courtesies saves our clients' time and money. By signing this letter you will be confirming <br /> your approval of this practice in your case. <br /> HOW THIS AGREEMENT MAY BE TERMINATED <br /> You, of course, have the right to end our services at any time. If you do so, you will be <br /> responsible for the payment of fees and costs accrued but not yet paid, plus reasonable fees and <br /> costs in transferring the case to you or your new counsel. By the same token, we reserve the <br /> right to terminate our services to you upon written notice, order of the court, or in accordance <br /> with our attached memorandum. This could happen if you fail to pay our fees and costs as <br /> agreed, fail to cooperate with us in this matter, or if we determine we cannot continue to <br /> �•epresent you far etlzical or p�actical cancerns. <br /> CLIENT FILE <br /> If you do not request the return of your file, we will retain your file for five years. After <br /> five yeat•s, we inay have your file destroyed. If you would like your file maintained for more <br /> than five years or returned, you must make separate arrangements with us. <br /> 099�9.00000\7395174. I <br />