Laserfiche WebLink
EXHIBIT "A" <br /> SCOPE OF SERVICES <br /> NexLevel will provide consulting services to complete an IT Strategic Plan using our phased IT Plan <br /> methodology which is depicted in Figure 1 —Technology Planning Methodology and includes: <br /> 1. The"Initiate"phase will establish the foundation for effective communication and the successful <br /> completion of the project; <br /> 2. The"Analyze"phase will focus on how the City is currently using business technology to support <br /> operations,along with the assessment of the City's Technology Service Delivery and <br /> Management; <br /> 3. The"Strategize"phase will follow a structured process to develop a plan that is supported by the <br /> information gathered in the"Analyze"phase. <br /> Project Approach: Phases and Tasks LDeliverables <br /> 1.1—Planning Meeting ✓ Work Plan <br /> 1.2—Work Plan Development and Review <br /> j ✓ Document Request <br /> 1.3—Request Documents ✓ Kickoff Meeting Presentation <br /> 1.4—Kickoff Meeting <br /> 2.1—Conduct"Voice of the User"Survey ✓ "Voice of the User Survey <br /> '2 2.2—Perform Business Technology Assessment ✓ Draft and Final Survey Report <br /> 2.3—Perform IT Assessment ', ✓ Draft and Final IT Assessment <br /> 2.4—Deliver IT Assessment Report <br /> 3.1—Prepare for Prioritization Workshop ✓ Technology Project Portfolio <br /> 3 3.2—Conduct Prioritization Workshop ✓ Prioritization Workshop <br /> 3.3—Prepare IT Plan ✓ Draft and Final IT Plan <br /> Figure 1—Technology Planning Methodology <br /> A detailed explanation of each phase is provided below. <br /> Phase 1 - Initiate <br /> As project management professionals,NexLevel recognizes the importance of applying a formal <br /> project management framework to this project to ensure that it meets objectives and is delivered on- <br /> time and on-budget. The purpose of the Phase 1 is to prepare for, and initiate,the project under a <br /> well-defined work plan. This phase includes confirming our understanding,as well as the <br /> understanding of the stakeholders, regarding the scope of work and the process for accomplishing the <br /> overall objectives of the project. <br /> The following table provides a detailed discussion of what each task will entail. <br /> ATTY/AGR/2014.183/NEXTLEVEL IT—2014 IT STRATEGIC PLAN <br /> REV:09-18-14 MLG <br /> Page 9 of 15 <br />