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EXHIBIT "A" <br />SCOPE OF SERVICES <br />DOWNTOWN CONSTRUCTION COORDINATION <br />GENERAL (TASK 11 <br />CONSULTANT will provide a PROJECT MANAGER to work with the City of <br />Redwood City's ("CITY") CITY ENGINEER or his designated representative, to help <br />coordinate construction activities associated with various CITY Downtown <br />developments. PROJECT MANAGER working with and at the direction of the City <br />shall: work with the developer's designated project manager to prepare a <br />project/construction communication protocol(s) to ensure all team members <br />communicate effectively and all relevant information and outcomes are communicated <br />to City, developer, developer's contractor, and interested stakeholders in a timely <br />manner; receive and respond to issues or concerns raised by businesses and residents <br />most directly affected by on-going construction efforts, prepare status reports or <br />updates, as requested by City; support City staff at meetings with <br />community/stakeholders. PROJECT MANAGER working with City staff shall participate <br />in and facilitate public outreach strategies and identify community/stakeholder <br />sensitivities and challenges; and manage stakeholders' expectations and <br />communication. <br />During construction, the PROJECT MANAGER shall be the primary point of <br />contact for the: developer, contractor, businesses and residents, and shall keep the City <br />or its designated representative informed as issues and resolutions develop. <br />1.1 The performance of all services by PROJECT MANAGER shall be to the <br />satisfaction of the City. <br />1.2 PROJECT MANAGER shall coordinate all services with and <br />communications between the City, developer, contractor, community <br />stakeholders and City staff, as required or directed by City. <br />1.3 PROJECT MANAGER shall schedule and attend meetings, as necessary, <br />or as directed by City, in order to complete all services to the satisfaction <br />of City. <br />1.4 PROJECT MANAGER shall exercise its best professional efforts to ensure <br />attendance and participation of all appropriate project team resources at <br />scheduled meetings to assure best results and process buy -in. <br />ATN/AGR/2017/AMENDMENTS/AMEND N0. 2 KITCHELL CM SERVICES <br />REV: 02-07-17 VR <br />Page 3 of 4 <br />