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365 <br /> City Controller - Account No. 430 (pp. 22-24) <br /> Discussion commenced with regard to utility billing and <br /> the present procedures used with regard to cutting off <br /> service for delinquent accounts. City Manager Pales <br /> and City Controller Ference explained the difficulties <br /> �..., confronting the City because of the bimonthly billing <br /> which results in unusually long overdue accounts, and <br /> observed that 90% of the late payments are from chronic <br /> delinquents with the remaining utility customers being <br /> overdue through error, vacations, etc. The procedure <br /> is being updated, and it was suggested that certified <br /> mail could be used in warning delinquent users of the <br /> cutoff in service they might expect if payment is not <br /> made and also that payment records might be checked to <br /> determine if the delinquency in payment is unusual. <br /> Bruce Alber and M. L. Tepley, 731 Canyon Road, inquired <br /> about the automatic firefighter training records. It <br /> was explained that it is planned to use the computer to <br /> create an automated record system for the purpose of <br /> maintaining the proficiency required of firefighter <br /> personnel. <br /> It was requested that certain abbreviations be spelled <br /> out, that use of common English be substituted for com- <br /> puter language in explanations and that use of the word <br /> "interface" be eliminated. <br /> .�. In response to question, Mr. Ference advised that a <br /> number of internal audits are done each year and that <br /> he will furnish the results to Council. <br /> Account No. 430 was approved as submitted with the re- <br /> quested language changes to be made in the final budget. <br /> City Controller - Account No. 485 <br /> (GeneralDee'b-t ServIceT (pp. 26-27) <br /> Account No. 485 was approved as submitted. <br /> City Controller - Account No. 486 <br /> (Non-Departmental) (pp. 28-29) <br /> In response to question as to what items were eliminated <br /> to account for the difference between the amount requested <br /> by the department and the amount recommended by the <br /> Manager, it was explained that $38,000 for the Management <br /> Information System is included but shown elsewhere in the <br /> Budget. <br /> In response to question Mr. Ference advised that the <br /> difference between the $61,850 allocated in this year' s <br /> Budget for Administrative and General and the $26,050 <br /> allocated last year can be explained by the assignment <br /> of certain items to different categories. Mr. Ference <br /> oboe <br /> agreed to bring information on the matter to the next <br /> study session. <br /> In response to citizen' s question regarding miscellaneous <br /> property appraisals, Mr. Pales explained that the category <br /> -7- <br /> Budget <br /> Study <br /> 5/10/75 <br />