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"EXHIBIT A" Clerical Support 01 Estimated Totals: $45 80 340 $3,600 $35,150 2.0 Communications Key objective is to implement and maintain consistent responsible communications throughout the remaining construction phases. Assist in developing and preparing communications materials as needed, in coordination with City staff and Project Team. Potentially includes a variety of collateral materials such as: Backgrounders, Fact Sheets, project updates, educational materials, traffic alerts, traffic control and construction progress maps, letters, and e-mail broadcasts**. Provide assistance with writing, editing, layout and design. Prepare and specify for City's printer and mail house*. Plan distribution and quantities as needed. Includes meetings and conferences with City staff, public officials, Project Management Team members, media representatives, prospective recycled water customers, and potentially impacted individuals, businesses and special interest groups. Assist and advise Project Management Team leaders on the best approaches for communications with policymakers, recycled water customers, HaAs, community members and media, and be available for consultations as needed. . Provide marketing support for securing user applications and ROEs . Offer guidance in meeting with and marketing to potential customers . Provide guidance and assistance with writing, editing, layout and design of outreach materials related to the project outreach effort . Coordinate all printing and mailing services to be performed by City's printer and mail house vendors . Manage e-mail broadcast group lists and distribution of messages . Provide guidance and support to Project Team for communications with public, stakeholders and new recycled water customers . Provide to the team and facilitate/encourage team listening and consideration of community and customer concerns/needs and translate/integrate back to the Project Team efforts . Help the Project Team remember promises made in the community through the many phases of project construction . Review project-related studies, documents and messages prior to release and coordinate project design and construction notifications Assist program management consultant with meeting the informational needs of the Department of Public Health, Regional Water Quality Board and the County Environmental Health City Staff Support . Review by Staff and Project Management Team . Coordination w/Conservation group on all outreach materials . Clerical support . Use of city facilities . Use of city printing and mailing services