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Service/Network Congestion <br /> It is possible that network congestion or an overflow of traffic on your services may cause <br /> problems or delays in placing emergency 911 calls. <br /> Responsibility <br /> TelePacific shall have no responsibility or liability to your company or any third party in connection <br /> with or for responding to 911 or other emergency referral calls. You agree to indemnify and <br /> defend TelePacific from and against any actions and/or liability arising out of TelePacific's <br /> provisioning of this service. <br /> Customer Information <br /> You agree to provide TelePacific with accurate and timely information on the address of your <br /> service I�ation, current contact inforrnation, and all end-user addresses corresponding to all of <br /> your telephone numbers served by TelePacific. You agree to update this information each time <br /> the information changes and shall provide TelePacific with written notification prior to <br /> implementing any moves, adds or changes to your telephone numbers. Failure to provide such <br /> information in a timely manner can severely impair your access to emergency 911 services. <br /> Remote Users <br /> TelePacific provides no quality of service guarantee, including those provided in the TelePacific <br /> Service Level Agreement(SLA)available on TelePacific's website: www.insideteleaacific.com,for <br /> remote usage applications. <br /> If you are not comfortable with the 911 service limitations and requirements stated herein,we <br /> suggest you secure altemafive means to call 911 or otherwise obtain emergency services,such <br /> as through a traditional telephone line. <br /> I AGREE TO NOTIFY TELEPACIFIC OF ANY CHANGES TO THE SERVICE LOCATION AND <br /> CONTACT INFORMATION PROVIDED TO ALLOW THEM TO MAINTAIN ACCURATE <br /> RECORDS AT ALL TIMES. I UNDERSTAND THAT NOT FOLLOWING THESE <br /> REQUIREMETNS MAY RESULT IN AN ADDITIONAL$125.00 FEE ASSESSED FOR EACH 911 <br /> CALL PLACED FROM A LOCATION NOT PROPERLY DOCUMENTED IN THE DATABASE. <br /> FINALLY, I ACKNOWLEDGE THAT USE OF THIS PHONE SERVICE AT A NON-REGISTERED <br /> LOCATION OR, FAILURE TO PROVIDE UPDATED INFORMATION TO TELEPACIFIC THAT <br /> RESULTS IN INACCURATE DATABASE RECORDS, CAN CAUSE 911 CALLS TO BE ROUTED <br /> TO AN INCORRECT PSAP THAT CANNOT PROVIDE EMERGENCY SUPPORT TO YOUR <br /> LOCATION. <br /> I have read and understand the above information regarding the limitations on the 911 and E911 <br /> emergency services available through TelePacific SmartVoice and/or other VoIP services <br /> Company Name <br /> By: � <br /> Name: �4Ro�..� ��a�.� <br /> Title: t a��R►� C..i� r�Ar-��c..�'`� <br /> Date � / Z�' � 'S <br /> V1.2-070912 2 , <br /> ATTYIAGR.2015.186ITelepacific Telephone Lines <br />