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4. WRITTEN COMMUNICATIONS None ------------------------------------------------------------------------------------------------------------------------- 5. BOARDS, COMMISSION AND COMMITTEE REPORTS A. MIS: LA BERGE/HOWARD ACCEPT COUNCILMAN RUSKIN'S RESIGNATION FROM THE HOUSING AND HUMAN CONCERNS COMMITTEE EFFECTIVE NOVEMBER 17, 1995, AND ACKNOWLEDGE THE CONTINUED REPRESENTATION OF THE COUNCIL ON THAT COMMITTEE BY VICE MA YOR HOWARD WITH COUNCILMAN RUSKIN NOW SERVING AS THE ALTERNATE. (209) CARRIED BY THE FOLLOWING VOICE VOTE: AYES: COUNCIL MEMBERS BUCHAN, CLAIRE, HOWARD, LA BERGE, LEIPZIG AND MAYOR HARTNETT NOES: NONE ABSTENTIONS: COUNCILMAN RUSKIN MINUTE ORDER NO. 95-268 ------------------------------------------------------------------------------------------------------------------------- B. Disaster Advisory Committee - report and update on power outage - Mayor Hartnett. (205) Tim McCarthy, representing PG&E, and a Redwood City resident, stated that on behalf of PG&E he wanted to offer their sincerest apologies for the recent power outages suffered as a result of the unusual and horrific storm that hit the West Coast on December 11, 12 and 13th. Mr. McCarthy stated PG&E's biggest problems were downed power lines and damage to a few important towers as a result of in excess of 100 MPH sustained winds, and up to 130 MPH gusts in some areas. Mr. McCarthy said that after the storm moved through, 1.6 million customers were affected in various degrees and within 48 hours 1.4 million customers had power fully restored. Mr. McCarthy advised that their phone operations were insufficient to handle the number of calls, although there were over 1,000 incoming lines and 1,000 operators on duty. During the March storms PG&E received 536,000 calls. During this December storm PG&E received 2 million calls. There phone system was overwhelmed. Tim McCarthy described the PUC's investigation and recommendation process and asked that everyone send their comments to PG&E so they can learn from this experience and provide even better service if another catastrophe hits. He advised that the results of that investigation would be made available to all City Councils. Mr. McCarthy gave the City Clerk PG&E claim forms and asked if the City would please mail the claim forms to anyone calling and asking for assistance to recover losses. He added that although PG&E MINUTE BOOK NO. 53 Special Council Meeting Minutes Page No. 489 December 19, 1995 Page 8