Agmt15 Scheidt & Bachmann USA, Inc.

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Maintenance Responsibilities Preventative Maintenance Services Contractor will provide 4 preventative maintenance cycles per year. Each quarter Scheidt & Bachmann will perform extensive preventative maintenance and inspection of all the Parking Access and Revenue Control equipment. The maintenance procedures include - but are not limited to - the cleaning, adjustment, and testing of all system components utilizing established factory procedures and specifications to insure consistent, uninterrupted system operations. Once traffic flow and cyclical usage has been established, S&B will meet with the City representatives to make recommendations to adjust the PM schedule to perform PM's more frequently on "high-use" lanes and/or Pay Stations. Alternately, some devices with very low usage may not need as much PM servicing. (This adjustment will be included at no charge to the City). The overall responsibiliry rests with Scheidt & Bachmann in the following terms: Scheidt & Bachmann will provide training to the Redwood City personnel so that they may provide the "First Line Maintenance" as discussed below. Scheidt & Bachmann's own factory trained team of technicians will also provide maintenance services and support on all S&B Equipment. In addition to this, Scheidt & Bachmann will assume the responsibility to organize, schedule and supervise all maintenance from its third party subcontractors and suppliers as needed. Based upon the training provided by Scheidt & Bachmann, the Redwood City personnel will be responsible for "First Line" maintenance. "First Line" maintenance is defined and outlined in the following paragraphs (Note: This includes all Field Level Devices such as Ticket Dispensers, Exit Verifiers, Barrier Gates, RFID Readers, Pay On Foot (POF) Stations and Cashier Terminals): • Genera) Training on Equipment Description and Principles of Operation • General Maintenance (Includes all standard maintenance that can be performed using no special tools as follows :) REV:09-10-15 VR Page 49 of 61 ATTY/AGR2015.217/Scheidt& Bachmann USA, Inc. Parking Garage Equipment