Agmt15 Packet Fusion - Laserfiche WebLink

Browse Search

EXHIBIT "A" SCOPE OF WORK provider to the PE WAN router and CPE Core Router is saturated. Then, the WAN provider is forced to shape traffic and drop excess data packets in favor of higher QoS voice packets before putting traffic into the WAN link. Voice traffic will be generated and measured during the saturation test, and Vendor will provide an MOS for the voice traffic under load. 2.8. For the saturation tests above, PFI will provide all testing methodology, hardware and software that will be used to generate sufficient traffic to flood the uplinks from the IDF to the Core in the LAN and between locations on WAN. These tests shall be conducted after business hours so that they do not impact business processes. 2.9. A normal testing session will then be initiated between all end-points using expected voice and data traffic and should last no less than three days. 2.10. Testing shall use the G711 CODEC, using a 64KB packet size with a 20 ms jitter-buffer on the LAN. If the system recommends other "Best Practices,"then the test should match manufacturer recommendations. 2.11. Testing shall use the G729 CODEC using a 20 ms sampling rate and 40 ms jitter-buffer on WAN. If the system recommends other "Best Practices," then the test should match manufacturer recommendations. 2.12. Test results shall include: throughput (bandwidth), packet loss, packet delay (latency), jitter (variable latency), and the minimum and average MOS that can be expected per LAN/WAN segment. 2.13. PFI will interpret and summarize the findings and provide a verbal and written recommendation for any remediation. 2.14. If the initial test of the network fails and remediation is required, PFI will retest the network one time with the same process as above, prior to bringing the new voice system into production. 2.15. After the initial VoIP Network Readiness Assessment, PFI will be required to explain and price any additional remediation recommended in order to achieve the goals above. Once REDWOOD CITY has implemented the remediation, and the network has been certified through a follow-up assessment, PFI and manufacturer are expected to guarantee the installation (other than WAN carrier quality issues). The following applies if the installation fails the requirements. • PFI will have five days to identify the problem. • REDWOOD CITY (and the WAN provider) will assist in problem identification/resolution under the direction of PFI. REV:08-28-15 MLG Page 14 of 69 ATTY/AGR.2015.207/Packet Fusion New Telephone System