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EXHIBIT "A" SCOPE OF WORK <br /> Feature to be implemented Description <br /> Email notification Voicemail sends an email when you have a <br /> voicemail, but the voicemail itself is not attached <br /> Unified Messaging Receive voicemails as emails with _wav or mp3 <br /> attachment in Outlook. Voicemails are stored in <br /> Exchange. Playing and deleting messages from the <br /> phone or the desktop client marks the message as <br /> read or deleted in both locations. <br /> Dual Store Integrated Voicemail messages remain on the voicemail <br /> Messaging server, however there is a "placeholder" in <br /> Exchange that allows for 2 way synchronization and <br /> a single inbox. Often accomplished through <br /> MAPI/ActiveS nc, etc. <br /> Integrated IMAP Messaging Voicemail messages are stored on the voicemail <br /> server and are integrated into Exchange client in a <br /> separate IMAP inbox. Playing and deleting <br /> messages from the phone or the desktop client <br /> marks the message as read or deleted in both <br /> locations. Typically, this does not allow for <br /> Smartphone viewin of inessa es. <br /> Secure Desktop Messaging Voicemail messages are stored on the voicemail <br /> server and are viewable in the desktop email client. <br /> However, the actual voicemail attachment is not <br /> transferred to Exchange or Outlook and streams to <br /> the desktop directly, thereby not creating a copy of <br /> the message that might create issues for E- <br /> Discove . <br /> VM playback and deletion from Voicemail messages synchronize to the users' <br /> Smartphone "Smartphone" (Blackberry, iPhone, Droid, etc.) <br /> Users can listen to messages over the smartphone. <br /> If user deletes the message on the smartphone the <br /> messa e is also deleted in the VM application. <br /> Attach voicemail to email Forward voicemails to people outside of the system <br /> through email. Voicemail is converted to a .wav or <br /> m 3 file. <br /> Personal folders Ability to archive and save voice messages to <br /> ersonal folders in Outlook throu h dra and dro . <br /> Telephone playback Ability to use your telephone as the playback <br /> medium instead of the multimedia PC with Unified <br /> Messa in . <br /> In/Out with greeting Ability to have the voicemail automatically play an <br /> out of office greeting based on "Out" state on your <br /> telephone without having to manually change the <br /> reetin in voicemail. <br /> Unified Communication, CTI, <br /> Presence <br /> REV:08-28-15 MLG <br /> Page 38 of 69 <br /> ATTY/AGR.2015.207/Packet Fusion New Telephone System <br />