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<br />Implementation of this software will improve departmental operations and give Staff a <br />tool to provide excellent customer service. This platform will also facilitate user-friendly <br />access to asset repair and maintenance history, along with the ability to identify and <br />prevent potential failures. Staff will be able to make data-driven decisions with <br />confidence, schedule systematic preventative maintenance, and communicate reliable <br />information to residents and businesses. <br /> <br />Major factors considered in the selection process include: software performance, ease <br />of use, database compatibility, report accessibility, customer service support, and value. <br />Bidder Total First Year Cost <br />PSD HiperWeb $ 83,340 <br />Cartegraph $ 218,300 <br />Assetworks $ 351,910 <br />Accela $ 395,236 <br />Recommended Bidder: PSD HiperWeb <br />Substantiation: Greatest functionality, most user friendly, and best value <br /> <br />ALTERNATIVES <br />Council could choose not to approve the amendment, and Staff can continue to perform <br />duties using existing systems. <br /> <br />FISCAL IMPACT <br />Funds for the capital investment of this software solution are available in Fund 689- <br />85038. Expense for continued service will be $19,800 annually. This cost will be shared <br />between respective PWS divisions’ operating budgets. <br />Time Frame Cost <br />Year 1 $ 83,340 <br />Year 2 $ 19,800 <br />Year 3 $ 19,800 <br />Year 4 $ 19,800 <br />Year 5 $ 19,800 <br /> <br />ENVIRONMENTAL REVIEW <br />This activity is not a project under CEQA as defined in CEQA Guidelines, section <br />15378, because it has no potential resulting in either a direct or foreseeable physical <br />change in the environment. <br /> <br />6.1.B. - Page 2