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Exhibit "A" <br /> SCOPE OF SERVICES AND PAYMENT <br /> 6.1.D. - Page 46 <br /> • Payment accounts are stored as a Payment Profile for easy repetitive use. <br /> • Go Green! Eliminate paper bills and reduce the fuel used to deliver them with paperless billing. <br /> • Customers can view their eBills and view the account balance before making a payment. <br /> • Customer-activated AutoPay and other features. <br /> Online QuickPay(No Enrollment) <br /> • This service can be used in addition to Online Bill Pay or as a stand-alone offering. <br /> • Online payment portal that customers can use to make credit/debit card or ACH payments, depending <br /> on your preferences. <br /> • No enrollment is necessary for customers to use this service. Customers validate their account number <br /> by entering it and one other field that is present on their bill. <br /> • All payments are initiated immediately. There are no saved Payment Profiles or scheduled payments. <br /> Customers view their account balance before making a payment. <br /> CSRPay <br /> • This service can be purchased as an optional addition to one of the above services. <br /> • This service gives your CSRs the ability to take live payments over the phone or in person. <br /> ATTY/AGR.2016.076/InfoSend, Inc <br /> The information in this proposal is confidential and is not to be used or disclosed except to the recipient's employees,officers 35 <br /> and agents engaged in evaluating this proposal. <br />