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Exhibit "A" <br /> SCOPE OF SERVICES AND PAYMENT <br /> 6.1.D. - Page 31 <br /> Exhibit 1 - Data Processing, Print and Mail Detailed Information <br /> Some items related to data processing, document composition, document archiving, printing and mailing that <br /> were summarized on prior pages have been explained in greater depth here. <br /> Job Tracking <br /> This free account management tool allows your staff to log onto www.infosend.com to view the progress and <br /> completion of your print or electronic bill files. Confirmation reports are accessible from the job tracker for easy <br /> access. Check off the"Viewed"checkbox after auditing the completion time of a finished batch. <br /> A sample screenshot of the Job Tracking tool is provided below: <br /> Show Filenames-[Yes Job-ype-1 All Types I Only Show Active Jobs-I No <br /> J00 Ccde: i Fi enen•e. I Search CIeaJ <br /> Sample Sample nr, Mall <br /> Job Type Job Code Filename Received Processing <br /> File Status --rig prep. Confirmation Viewed <br /> RETURN BILLS INF0323B RETURNS2012.TXT 20t2-x321 Dane Pending Pending Pending Pending Pending Pending O <br /> 10:26:01 <br /> REGULAR BILLS IN10323A REGULARS.2012.TXT 21102-03-23 10:26:01 Dane Pending Pending Pending Pending Pending Pending U <br /> DELINQUENT NOTICE IN1D323A DELINQUENTS.2012.TXT 11,2:21:3-02,3 Done 2072.03.23 Approve <br /> Pending Pending Pending Pending g <br /> 10:45:66 Reject <br /> Sample Approval <br /> InfoSend can provide PDF samples of your documents before they are printed or €4 n Approve Sample <br /> loaded to the eBusiness system. A screenshot of the sample approval window is ^, =,,—r-afo=e^a.r°m,,amF <br /> shown: Approve Sample <br /> Are you sure you wish to approve the <br /> sample for SNA.0820BILL.001? <br /> Quality Control <br /> This free process reduces the likelihood of production mistakes. InfoSend's Quality Control (QC) is one of the <br /> company's most unique internal programs. Printed documents are always put through a QC process before <br /> being released to the mailing department. Each QC operator checks for print quality and follows on-screen <br /> prompts that can be configured to be specific to the client. Each individual mailing application can have its own <br /> set of items to check for. <br /> izarilte In addition to checking the quality of printed documents before they are mailed InfoSend also uses <br /> automated quality control tools in the mailing department. During data processing a 2D barcode is <br /> It Turk <br /> F2_ arm added to your documents and used with intelligent mail inserting equipment. This equipment folds and <br /> inserts documents using "mail piece integrity' software to prevent inserting errors such as double <br /> stuffing. The barcodes are read before and after the documents are inserted into the envelopes to ensure <br /> proper sequencing and handling. <br /> Address Validation and Presorting All addresses 1II.IIIIi I.. lulII1II1I11II1IIII1"1I11I'I InfoSend creates rthe USPS Full-Service Intelligent Mail Barcode, and <br /> digitally presorts the addresses. Exact pass-through postage is how we will invoice you for postage unless you <br /> specifically request a flat average per-piece postage rate. With pass-through postage InfoSend obtains the Full <br /> Service discount and passes it on to you. InfoSend will obtain the maximum presort postage discounts for you. <br /> InfoSend puts extensive effort into staying compliant with all USPS rules, regulations, and workflow rules to <br /> minimize your postage costs. <br /> USPS Move Updates <br /> InfoSend will ensure that you comply with the USPS Move Update requirements. Customers often fill out a <br /> change of address form without informing billers of the change. The USPS does not forward first class mail to <br /> the new address at no cost as it once did. You must use a USPS approved method to keep your customer <br /> addrp fl gl0 0 40V l+f-kfor presort discounts. <br /> The information in this proposal is confidential and is not to be used or disclosed except to the recipient's employees,officers 20 <br /> and agents engaged in evaluating this proposal. <br />