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Redwood City shall determine within ten (10) days of contract execution the mounting <br /> locations of the four signs and whether any pole replacement is needed and if so, when such <br /> change shall be completed. If City does make such determinations within ten (10) days, the <br /> Term of Performance described in Section 3 of the Agreement shall be extended by a number <br /> of days equal to the number of days City exceeds ten days making the determinations. This <br /> extension shall be Contractor's sole remedy for such a delay by City. Contractor shall not be <br /> responsible for delays related to installation of a new light pole or any structural issues or <br /> failures if the light pole is not replaced. <br /> Contractor agrees that the Services will include: <br /> • Integrated, extensible platform able to support multiple smart city services including <br /> parking, garages, ped/bike counting, environmental monitoring, etc <br /> • Sophisticated camera-based image recognition and classification. <br /> • Support for multiple types of sensors/cameras, both Contractor-provided and third- <br /> party provided. <br /> • Advanced,full-color, connected signage with flexible messages and graphics. <br /> • Cloud-based data reporting and storage, allowing integration with other relevant city <br /> data such as traffic management, way-finding, or other parking management systems <br /> Section 4. Maintenance and Support Services. <br /> As part of the services covered by the annual support/service fee, Contractor will provide each <br /> of the following services to City: <br /> - On-site, corrective maintenance for any hardware or software failures of nBoxes, <br /> cameras, signs or wiring. <br /> - Quarterly, on-site, preventive maintenance of all hardware and software, including <br /> cleaning of camera lenses and cleaning of LED sign screens as required. <br /> - All software bug fixes, updates, and upgrades of nBox Landscape Computing software. <br /> - Cost of LTE connections to nBoxes and signs. <br /> - Open API access to sign contents, and unlimited reprogramming of sign messages by <br /> Contractor, or Contractor will provide support and training to the city to allow them <br /> to modify sign messages. <br /> - Cloud-based vehicle occupancy data storage. <br /> Section 5. Web-based Mana�ement Platform. <br /> Contractor will provide the City free access and management accounts to a web- <br /> based data management and reporting interface for the garage occupancy data and signage <br /> messaging control (hereafter referred to as "the Management Interface") during the original <br /> Term of this agreement, as part of the annual support and maintenance fees. Access to the <br /> Management Interface shall continue as long as City continues to pay annual support and <br /> Page 16 of 24 <br /> ATfY/AGR/2016.082/VIMOCTECHNOLOGIES INC <br /> REV:04-22-16 JS <br />