Agmt16 Infosend, Inc. - Laserfiche WebLink

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Exhibit "A" SCOPE OF SERVICES AND PAYMENT Get to Know InfoSend InfoSend has provided business process outsourcing services since 1996. Since that time InfoSend has provided the processing and handling of critical documents for industries throughout the United States. Utilizing the most current technology, InfoSend offers an innovative approach with flexible and secure solutions for organizations seeking outsourced data processing, printing and mailing (DPPM), and electronic presentment and or payment capabilities (EBPP). Choosing InfoSend as your outsourcing partner will significantly reduce total overhead costs. Together, we can reach your customers more effectively. InfoSend is a privately held California corporation that delivers more than 135 million print/electronic documents per year. InfoSend's core competencies are information technology, data processing, document formatting, electronic payments, and document production/delivery. Our clients' unique data is transferred into our database where it is then be output to multiple destination channels. Documents are printed and mailed as well as delivered via email and archived for historical viewing. Electronic payments can be initiated over the web or telephone. The Software as a Service (SaaS) approach allows InfoSend to continually refine its offerings and equipment without requiring software installation and maintenance at your site. You can use the eBusiness Products or the DPPM related services as stand-alone offerings or together as integrated customer communications solutions. When multiple services are outsourced to InfoSend you receive the benefit of having one data processing platform generate all of your outbound communications. Easily customize business rules for processes like paperless billing and automatic payments with our applications. Leverage the experience InfoSend has built up from years of working with organizations similar to your own. A Reliable Partner Integrity is at the core of everything we do. Our goal is to retain each client. From our internal operations to how we serve our valuable clients, we create solutions with an innovative approach that keeps your business's best interests at mind. We do not have exclusive partnerships with billing software providers or electronic payment processors. This neutral standing allows us to provide you the best possible service at competitive rates. lnfoSend is your resource that you can look to for bill production and electronic payment advice. Facilities Corporate Headquarters & Western US Production Facility _ 4240 E. La Palma Ave • Anaheim CA 92807 InfoSend currently owns and operates its 77,000 sq. ft headquarters and Western US production facility. This facility sits on a 4.3-acre lot and is one of the premier bill processing centers in California. This facility has a 600KW backup generator that can power the entire facility if the electricity goes out It provides disaster recovery to the other facilities. InfoSend's Anaheim facility is designated as a USPS Detached Mail Unit (DMU) with USPS representatives on-site. See Exhibit 4 for more details. Midwest & Northeastern US Production Facility 1406 Centre Circle • Downers Grove IL 60515 InfoSend's 25,000 sq. ft. Midwest production and disaster recovery facility is located just west of Chicago, Illinois. This facility is used to process mail for clients located in the Midwest or Northeast. The Midwest facility also serves as an out of state disaster recovery facility for the other facilities. InfoSend Midwest is also a USPS DMU with USPS representatives on-site. Texas & Southeastern US Production Facility 1624 W Crosby Road #128 • Carrollton TX 75006 InfoSend's 10,000 sq. ft. Texas Production facility is located near Dallas and is the main production center for clients in the South and the Southeast. This facility also provides out-of-state disaster recovery for InfoSend's other locations. ATTY/AGR.2016.076/InfoSend, In The information in this proposal is confidential and is not to be used or disclosed except to the recipient's employees, officers 2 and agents engaged in evaluating this proposal.