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Exhibit "A" <br /> SCOPE OF SERVICES AND PAYMENT <br /> Overview of InfoSend Products and Services <br /> DPPM: Data Processing, Print, and Mail Service <br /> • Cloud-based data processing of raw data and print files. <br /> • Print statements, invoices, letters, postcards, notices, or other various documents. <br /> • USPS Postal presorting to the lowest available rates <br /> • Fully implemented Full-service Intelligent Mail Barcode <br /> • Printing of data in grayscale, spot color, or full color. <br /> • Inserts and special flyers can be used to target specific customers. Submit your printed <br /> materials or artwork to be printed by InfoSend in grayscale or color. <br /> • Quick turn-around of document folding, inserting, presorting, and delivery to the USPS. <br /> eBusiness Products <br /> • Electronic billing and payment related products hosted in the cloud. <br /> • All Payment-Related eBusiness Products are Level 1 PCI Compliant <br /> or Online BillPay (EBPP) and/or QuickPay (No Enrollment) <br /> • Email eBilling <br /> • CSRPay <br /> Shared Platform Benefits <br /> • One data processing platform manages the import and handling of your data files. This core <br /> system can then output the information to all delivery channels. <br /> • Upload data via our secure website, FTP with optional PGP encryption, or SFTP. <br /> • Bill redesign consulting — we create your new document look and feel and then our document <br /> composition creates bill images for both printed and paperless bills. <br /> • Web-based system to track and view samples of print or eBills before they are sent. <br /> • A variety of standard reports can be accessed via web portal or emailed to you. <br /> • Create and schedule document messages by customer type or account number. <br /> • Bill design, mailing options, and EBPP business rules are tailored to suit your organization's <br /> needs. <br /> • Simplify your process by partnering with a provider to consult and manage your entire bill <br /> formatting and delivery needs. <br /> Partnered Solutions <br /> • InfoSend has partnered with PayNearMe to provide a unique cash payment solution. Your bills <br /> can be redesigned to contain a barcode that is scanned by the POS system at participating <br /> retailers. <br /> • FedEx Shutoff Notification — replace manual door hangers with notifications sent via FedEx <br /> with tracking-verified delivery <br /> InfoSend Solutions <br /> We recognize our clients' unique needs by personalizing the way we build solutions for each account. <br /> InfoSend configures each service to work together, providing custom solutions for your organization. <br /> InfoSend does not simply mail out bills and present them online to enable payments. We tailor our <br /> products and services to suit client needs in a way that makes us an extension of both your finance <br /> and customer service departments. Our clients often rely on us to build solutions that their own <br /> systems may not support. By using our platform you can create a unified look and feel for both your <br /> print and electronic bills. By using InfoSend's platform you can manage all data using online account <br /> management tools and use our bill design expertise to accomplish a unified look and feel for all your <br /> billing documents and customer communications. <br /> ATTY/AGR.2016.076/InfoSend, Inc <br /> The information in this proposal is confidential and is not to be used or disclosed except to the recipient's employees, officers 3 <br /> and agents engaged in evaluating this proposal. <br />