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i. The card reader module shall have no electronic intelligence of its own. All of the driver and decision- <br /> making circuitry that establishes communication with inserted cards shall be located on the main <br /> board. <br /> IPS complies. All programming for the card reader comes from the main board. <br /> j. Proposal Deliverables — Card Reader Payment and Processing <br /> i. The Proposer shall describe in detail the step-by-step process for accepting credit card payments <br /> from the time a Customer inserts his/her card to the time the money is deposited in the City account. <br /> Include the name of the gateway processor (if using a third party) and the name of the gateway <br /> software (if the firm uses in-house software). The Proposer shall list all subcontractors involved in each <br /> step (e.g., cellular providers or gateway companies). <br /> Below are the steps of the credit card process. IPS does not require a 3rd party for card processing services <br /> and is a certified PCI-DSS level 1 gateway provider. IPS can utilize T-mobile or Verizon as our cellular <br /> carrier. Redundant internet connections are provided by AT&T and Cox Business Solutions. Monetra is the <br /> name of our in-house processing software and for security purposes we would prefer this information be <br /> held as confidential. <br /> A, ira VISA <br /> • <br /> _ r , <br /> 1 The customer makes a purchase m kt!ermadlon rs svctnq transmrted The Merchant Bank's Processor submits the transaction <br /> at a IPS meter(aao roferred to wvrk ay Jes the leve4 t PCI-DS i a to the Credit Card Network(a system of finanaai entities <br /> as the point of purchase)after certified payment gateway.The gateway that communicate to manage the prose sing.clearing,and <br /> swiping his/her credd card. links into the Merchant Bank's Processor settlement of credit card transactions) Examples include <br /> Vita,MasterCard,Discover,and American Exp oss. <br /> 4\ <br /> lull <br /> 4 The Credit Card Network routes the transaction to the Customer's If authorized,the Customer's Credit Card Issuing Bank sends the appmprlate <br /> Credit Card issuing Bank.The issuing Bank checks the account furtt for the transaction to the Credit Card Nerivork,which pa sea the fund, <br /> of the customer and Issues authorization or declines the to the Merchant's Bank.The bank then deposits the funds into the <br /> transition.This infomiatlon is then transmitted all the way back to merchant's bank account.Ths step Is known as the settlement process and <br /> the point of purchase,and payment is accepted or declined at the typically the transaction funds are deposited into your primary bank account <br /> pant of purchase(meter.) within one to four business days,depending on the Credit Card Network used. <br /> ii. The Proposer shall describe any per transaction charges from the Proposer and/or the gateway <br /> company, or software charges; if none, then state as much. <br /> In terms of credit/debit card processing, IPS typically offers two options depending on the volume of <br /> transactions to be considered. These fees are designed in conjunction with ongoing month data and licensing <br /> fees to achieve a combined total cost of ownership. Please see the Pricing proposal for more detail. <br /> iii. The Proposer shall identify its gateway provider. The Proposer shall be responsible for its gateway <br /> provider's continued acceptance with the City's merchant bank (currently Wells Fargo). <br /> IPS will serve as the gateway provider. IPS is a certified PCI-DSS level 1 gateway and our certification is <br /> attached in the Appendix. IPS is familiar with the City's processing needs and has demonstrated the ability to <br /> interface with Wells Fargo in other cities. <br /> REV: 05-05-1615 <br /> Page 121 of 177 <br /> ATTY/AGR.2016.094/IPS Group <br />