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h. If the card slot or reader is inoperable, the MSM shall have the option to accept coin and contactless methods of payment. IPS complies. In the event of a card reader malfunction, the MS 1 will continue to accept payment by coin, pay-by-phone and contactless payments (optional). i. The card connector shall be rated at more than 200,000 cycles under ideal conditions. IPS complies. j. The card reader module shall have no electronic intelligence of its own. All of the driver and decision-making circuitry that establishes communication with inserted cards shall be located on the main board. IPS complies. k. Proposal Deliverables — Card Reader Payment and Processing i. The Proposer shall describe in detail the step-by-step process for accepting credit card payments from the time a Customer inserts his/her card to the time the money is deposited in the City account. Include the name of the gateway processor (if using a third party) and the name of the gateway software (if the firm uses in-house software). The Proposer shall list all subcontractors involved in each step (e.g., cellular providers or gateway companies). Below are the steps of the credit card process. IPS does not require a 3m party for card processing services and is a certified PCI-DSS level 1 gateway provider. IPS can utilize T-mobile or Verizon as our cellular carrier. Redundant internet connections are provided by AT&T and Cox Business Solutions. Monetra is the name of our in-house processing software and for security purposes we would prefer this information be held as confidential. A, _ e-oN FL }1 VISA a 1 The customer makes a purchase The i iformatton eect rey tram m tted 7, The Merchant Bank's Processor submits the transaction at a IPS meter(also referred to 2 wirefessl, vu ttie Level t PCI•DOS ,J to the Credit Card Network(a system of financial entities as the point of purchase)after cenifed psyment gate t.3;.The gxev.s; that communicate to manage the proceszing,clearing,and swiping his her credit card. links into the Merchant Bang's Procesiscr settlement of credit rani transactions) Examples include Visa. MasterCard, Discover. and Pmartc;n Express. ®■ 4 The Credit Card Network mutes the fr nsacton to the Customer's f tf authorized,the Customers Credit Card usurp Bank send;the appropcate Creat Card Issung Bank The bang Bank chocks the accoifl fund:for the transaction to the Cred+Card?Jet+wrtt,which passac the fund✓ of the artomer and authorization ar dedintIc the to the Merctant s Bank The bark then depocits the funds into the trarcroon.Thin infon inner is then transmitted a9 the way back to merchant's balk account.This step o known as the seriernent process and the point of purchase,and payment I;accepted or dtaned at the typicaNY the transaction fends are deposited Into your prsnary bank accoia t point of purchase(mete,) whist one to toes business r>;ryt.deperxtrx9 en the Crack:Card Netuo&tied. ii. The Proposer shall describe any per transaction charges from the Proposer and/or the gateway company, or software charges; if none, then state as much. In terms of credit/debit card processing, IPS typically offers two options depending on the volume of transactions to be considered. These fees are designed in conjunction with ongoing month data and licensing fees to achieve a combined total cost of ownership. Please see the Pricing proposal for more detail. REV: 05-05-16 JS Page 64 of 177 ATTY/AGR.2016.094/IPS Group