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Agmt16 IPS
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Agmt16 IPS
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Last modified
5/19/2016 3:25:43 PM
Creation date
5/19/2016 3:13:02 PM
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Template:
Agreement
Contractor Name
IPS
PROJECT NAME
Parking Meter
RMP File Number
304
Date
5/19/2016
MO Ref
16-077
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training. Below represents what IPS believes to be the primary training subject areas, but can be further <br /> customized to meet City needs. <br /> Training Subject: Data Management System Usage <br /> Element Description <br /> Subject Matter Provide thorough review of all financial, technical, administrative <br /> reporting capabilities, specific to each functional user group, in <br /> addition to more advanced training for system administrators who <br /> will use multiple reporting areas, as well as pay station <br /> configurations. <br /> Primary Audience Operations Supervisors/Managers, Adjudication Staff, Project <br /> Mangers, System Administrators <br /> Training Hours per Student 1 -2 hours per session <br /> Students Eligible to Train 5-10 per session, no limit to number of total students <br /> Proposed Schedule One week or more prior to installation and one week after installation <br /> Location of Training Onsite — Redwood City, CA <br /> Training Provided By Local Field Service Technician <br /> Training Subject: Pay Station Maintenance <br /> Element Description <br /> Subject Matter To introduce maintenance and operational staff with basic MS1 use <br /> and operating features, including primary construction & <br /> disassembly, installation & removal, coin and card transactions, <br /> primary diagnostics tools, standard operating parameters, first line <br /> troubleshooting, and basic repair. Session also includes FAQs and <br /> Q&A session. <br /> Primary Audience All maintenance and operations staff <br /> Training Hours per Student 1-2 hours per session <br /> Students Eligible to Train 5-10 per session, no limit to number of total students <br /> Proposed Schedule Prior to and during installation <br /> Location of Training City meter shop <br /> Training Provided By IPS Group Project Manager/Local Field Service Technician <br /> Training Subject: Finance / Accounting / Audit / Adjudication <br /> Element Description <br /> Subject Matter To provide overview of IPS meter management system reporting <br /> capabilities covering all financial reports, credit card settlement, coin <br /> reconciliation and transaction details. <br /> Primary Audience Operations Supervisors/Managers, Administration, Data Analysts, <br /> Finance & Accounting Managers <br /> Training Hours per Student 1-2 hours per session <br /> Students Eligible to Train 8-10 per session, no limit to number of total students <br /> Proposed Schedule One week prior to installation and one week after installation <br /> Location of Training Onsite — Redwood City, CA <br /> Training Provided By IPS Group Project Manager and Local Field Service Technician <br /> Training Subject: Enforcement <br /> Element Description <br /> Subject Matter Demonstrate how IPS pay stations are operated by a user as well as <br /> how to perform visual enforcement. Training will also demonstrate <br /> pay station flexibility and configuration options that can be used to <br /> REV: 05-05-16 JS <br /> Page 86 of 177 <br /> ATTY/AGR.201 6.094/IPS Group <br />
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