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Agmt16 PSD Software, LLC
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Agmt16 PSD Software, LLC
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Last modified
12/27/2022 11:32:03 AM
Creation date
8/8/2016 10:34:46 AM
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Template:
Agreement
Contractor Name
PSD Software, LLC
PROJECT NAME
Hiper Web tracking and support preventative, predictive, corrective and demand Maintenence
RMP File Number
304
Date
8/5/2016
MO Ref
16-057, 18-041, 20-042
Amendment
Yes
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Work Order Project Linking: <br />PSD will enable users with the proper authority levels (supervisory, etc. — defined by system <br />administrators) to create projects that can have an unlimited number of related work <br />orders. Users can define a project and its attributes (including definition, budgets, etc.), then <br />link an unlimited number of work orders to that single project. Users can define project <br />descriptions and scopes separately from the definition of individual work orders. In addition, <br />users can modify existing project data, and reassign work orders from one project to another. <br />Email and Alert Notifications: <br />PSD will provide a flexible approach to notifying users of new work orders, emergency work <br />orders, and providing alerts. Email and system alerts will be able to occur at any status <br />update or any critical process in the system. Alerts will be a b I e to b e assigned to a task, <br />work order, crew, supervisor, department, or other groups defined by the City, which will <br />notify all parties involved. <br />Email and Alert Features will include: <br />• Employee notification by work order status <br />• Upcoming PM alerts with required resources <br />• Critical tasks by individual employee <br />• Inbound alerts from another department <br />• Scheduled reports alert <br />• Daily, weekly and monthly alerts by user profile <br />• User -defined criteria <br />Scheduling and Asset Management: <br />The PSD software will provide planning and scheduling tools to make sure that resources are <br />available for team leaders to effectively perform their assigned tasks on time. Planning tools <br />will include dashboards for "Unassigned Work," "Work In Progress," "Past Due," 'PM Forecast," <br />"Crew Workload," "Calendar View," "Re -assign Work," "Route Management," "Review & <br />Close," "Planning Daily Values," "GPS Truck Location," "Stock Levels," "Skills Requirements," <br />"Material Forecast," "Drawings," "Estimating," or other conditions defined bythe City. <br />Additionally, PSD will display alerts on the planner/scheduler about warranty data and any <br />upcoming PM work order by location whenever corrective maintenance is created. <br />Projects will be able to be used to create work orders across multiple departments for <br />improving communication and reducing the wait time on the job site. E-mail alerts can be used <br />to alert the department with a linked work order upon job completion. For example, a street <br />light needs to be relocated before major construction begins. When the street department work <br />order is completed, an e-mail alert will be sent to the utilities department to inform them that <br />the job site is ready. <br />REV: 03-14-18 MI <br />Page 7 of 13 <br />ATTY/AGR.Amend No. 1 /PSD HiperWeb <br />
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