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• Mass close service requests (i.e. outages, stations alarms)
<br />• Schedule work by asset type
<br />• Query the GIS data from within the work order / asset management system
<br />• Desktop Map interface to view assets, search, pan, zoom, locate, measure distances
<br />and will include the capability to view information about assets' attributes from the
<br />Map.
<br />• Locate address using GPS locating services
<br />• Attach multiple assets to work orders
<br />• View work in progress with filtering capabilities by service type, crew, field
<br />supervisors, zone, etc.
<br />• Record inspection results for assets, projects, etc.
<br />• Update asset attributes from within HiperWeb to GIS SDE tables
<br />• View work history by address or asset
<br />Rolling Assets:
<br />PSD will track all utilities/public rolling assets using multiple components including company,
<br />GL account, property unit, plant account, location, driver data, odometer reading, vehicle data,
<br />engine data, insurance information, asset year, cost center, divisions, or other criteria defined by
<br />the City. PSD will track significant detail about asset transactions including install year, project
<br />number, work order number, and charge type.
<br />PSD fleet maintenance module will track odometer reading, fuel activities, major and minor
<br />repair. Preventive maintenance/full service work orders will have the ability to be auto -
<br />generated based on odometer reading, cycles or dates. All maintenance activities including,
<br />labor, material, shop charge, fuel, outside repair and other miscellaneous cost will be tracked
<br />and reported to Finance on an as needed basis via vendor created reports specified by the
<br />City. All Managerial staff will be able to view departmental charges at any time through
<br />mobile devices. Additionally, Interface to fuel system will be able to be customized to interface
<br />with the existing fuel system.
<br />Mobile Key Features:
<br />Users will be able to access their workspace in the field on a variety of devices, including
<br />laptops, tablets and smartphones. With the mobile version of the software, the users will be
<br />able to view work orders from the dashboard (tabular and/or map view), update field status,
<br />assign labor, material and equipment hours, log inspection results, complete work orders and
<br />create new ones if needed.
<br />Staying Current with Technology:
<br />During the duration of the contract with the City, PSD will stay current and support new releases
<br />on the following platforms unless released from this obligation in writing by the City. Platforms
<br />will include ESRI GIS database system, server, messaging and operating systems delivered by
<br />Microsoft, along with Internet Explorer, Safari, Firefox, Chrome, iOS, Android, Windows Mobile
<br />and Bluetooth.
<br />REV: 03-14-18 MI
<br />Page 9 of 13
<br />ATTY/AGR.Amend No. 1 /PSD HiperWeb
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