My WebLink
|
Help
|
About
|
Sign Out
Browse
Search
Agmt16 PSD Software, LLC
RedwoodCity
>
City Clerk
>
Agreements
>
2010-2019
>
2016
>
Agmt16 PSD Software, LLC
Metadata
Thumbnails
Annotations
Entry Properties
Last modified
12/27/2022 11:32:03 AM
Creation date
8/8/2016 10:34:46 AM
Metadata
Fields
Template:
Agreement
Contractor Name
PSD Software, LLC
PROJECT NAME
Hiper Web tracking and support preventative, predictive, corrective and demand Maintenence
RMP File Number
304
Date
8/5/2016
MO Ref
16-057, 18-041, 20-042
Amendment
Yes
There are no annotations on this page.
Document management portal powered by Laserfiche WebLink 9 © 1998-2015
Laserfiche.
All rights reserved.
/
69
PDF
Print
Pages to print
Enter page numbers and/or page ranges separated by commas. For example, 1,3,5-12.
After downloading, print the document using a PDF reader (e.g. Adobe Reader).
Show annotations
View images
View plain text
HiperWeb will have the ability to have material from the warehouse scanned, added, and released <br />to a work order using barcode equipment or QR equipment. <br />Printing Work Orders: <br />Users will be able to print a work order as well as print and view online files (text, images, <br />photographs, and videos) attached to a work order. All information entered in the work order will <br />appear on the printed work order. <br />Auto -generation of Work Orders Based on Results (Reliability Maintenance & Inspection): <br />HiperWeb will be able to integrate with any blue -tooth enabled hardware to capture and store <br />device specific information in the field. Inspection data will also generate corrective work orders <br />based on single entry or computed formulas when the results fall outside one or more specified <br />ranges. <br />For a SCADA system interface, system administrators will define the runtime variables. Once this <br />data is defined, HiperWeb will read and record the specified value through the DDE channel. If <br />the value that HiperWeb reads from SCADA is outside the specified range or ranges, HiperWeb <br />will automatically generate a corrective work order. <br />For the City's Customer Request Management (CRM) system myRWC, HiperWeb will be able to <br />support 2 -way communications, For example, if a resident requests a service in the City's CRM a <br />work order will be able to be generated in HiperWeb if approved by a supervisor. When the work <br />has been completed an update will be sent to the supervisor in the City's CRM, so that prompt <br />customer service can be provided to the resident in the form of a project update. <br />HiperWeb will support inspections of user -defined assets and will support reporting to meet the <br />requirements of any city, county, state, or federal governing body. System users can define the <br />inspections in different ways and then apply these inspection requirements to one or more <br />assets. For example, system users can define inspections as tasks within the system. If the <br />inspections must be performed on a regular basis, the tasks can be assigned to a PM schedule <br />defined with the correct frequency. If the inspections are to be done on an as needed basis, <br />system users can assign the inspection tasks to individual work orders that they generate as <br />needed. In addition, inspections can be defined as components of SOP's. Users can also build, <br />edit and maintain their own inspections. <br />Mobile inspections will be downloadable directly to any supported devices so users can complete <br />inspections without internet connectivity. Once a connection is detected, the inspection will <br />automatically be submitted without any user interaction. <br />Also, photo/videos will be able to be attached to any inspections while out in the field. <br />Work Order Project Linking: <br />HiperWeb will enable users with the proper authority levels (supervisory, etc. — defined by system <br />administrators) to create projects that can have an unlimited number of related work orders. <br />REV: 02-26-2020 PR <br />ATTYlAGf2.Amend. No.2/PSD Software, LLC, dba HiperWeb (Page 7 of 18) <br />
The URL can be used to link to this page
Your browser does not support the video tag.