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Users can define a project and its attributes (including definition, budgets, etc.), then link an
<br />unlimited number of work orders to that single project. Users can define project descriptions
<br />and scopes separately from the definition of individual work orders. In addition, users can modify
<br />existing project data, and reassign work orders from one project to another.
<br />Email and Alert Notifications:
<br />HiperWeb.will provide a flexible approach to notifying users of new work orders, emergency work
<br />orders, and providing alerts. Email and system alerts will be able to occur at any status update
<br />or any critical process in the system. Alerts will be able to be assigned to a task, work
<br />order, crew, supervisor, department, or other groups defined by the City, which will notify all
<br />parties involved.
<br />Email and Alert Features will include:
<br />• Employee notification by work order status
<br />• Upcoming PM alerts with required resources
<br />Critical tasks by individual employee
<br />• Inbound alerts from another department
<br />• Scheduled reports alert
<br />• Daily, weekly and monthly alerts by user profile
<br />• User -defined criteria
<br />Scheduling and Asset Management:
<br />The HiperWeb software will provide planning and scheduling tools to make sure that resources
<br />are available for team leaders to effectively perform their assigned tasks on time, Planning tools
<br />will include dashboards for "Unassigned Work," "Work In Progress," "Past Due," "PM Forecast,"
<br />"Crew Workload," "Calendar View," "Re -assign Work," "Route Management," "Review & Close,"
<br />"Planning Daily Values," "GPS Truck Location," "Stock Levels," "Skills Requirements," "Material
<br />Forecast," "Drawings," "Estimating," or other conditions defined by the City.
<br />Additionally, HiperWeb will display alerts on the planner/scheduler about warranty data and any
<br />upcoming PM work order by location whenever corrective maintenance is created.
<br />Projects will be able to be used to create work orders across multiple departments for improving
<br />communication and reducing the wait time on the job site. E-mail alerts can be used to alert the
<br />department with a linked work order upon job completion. For example, a street light needs to
<br />be relocated before major construction begins. When the street department work order is
<br />completed, an e-mail alert will be sent to the utilities department to inform them that the job site
<br />is ready.
<br />Employee Tracking:
<br />HiperWeb will provide the ability to track employee related information such as name, position,
<br />email, phone number, address, department, default funding group, pay rate, regular schedule,
<br />skills, certifications, performance reviews, or other criteria defined by the city. The City will have
<br />REV: 02-26-2020 PR
<br />ATTY/AGR.Amend. No.2/PSD Software, LLC, dba HiperWeb (Page 8 of 18)
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