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<br /> Summary of Key Outcomes <br /> · Conduct limited assessment of operational and interpersonal functions; define issues <br /> · Draft and publish a series of communications <br /> · Provide an orientation for key personnel and union leaders <br /> · Conduct focus group(s) to determine initial set of best practices and pilot assessment <br /> instrument and related processes in select work group(s) <br /> · Explore the potential for integrating and/or linking the performance system with other <br /> organizational systems <br /> · Customize performance system tools and guidelines; finalize implementation plan <br />Implementation <br />Implementation activities involve two major tasks: conducting feedback sessions for all <br />employees and facilitation training for supervisors. The purpose of the feedback <br />sessions is to provide an opportunity for input and validation of the proposed system, as <br />well as identifying obstacles and solutions. <br />Principal Tasks: <br />· Conduct orientation and feedback sessions for all Department personnel to include <br /> the following... <br /> - introduce system model <br /> - present the purpose and rationale for the system <br /> - provide participants an understanding of how the system and related tools <br /> were developed (engage in four exercises) <br /> - collect input on ways to improve the process <br /> - present the tools and collect input on validity and use <br /> - have participants complete a case study simulating a workplace problem <br /> for the purpose of testing their application of the system; administer a <br /> survey to measure the perceived usefulness of the process; consultant will <br /> also be available for follow-up <br />· Conduct select training, e.g., one-to-one coaching, at executive and command levels <br /> to support implementation and ongoing monitoring and assistance efforts. <br />· Design self-training exercise to be delivered in conjunction with the initial <br /> performance assessment. <br />· Revise Draft Guidelines for implementation. <br />· Provide facilitation training, a final review of guidelines and related processes, and <br /> simulated assessment for all personnel prior to official launch. <br /> T .. T - <br />