Agmt16 ABM Onsite Services - West, Inc. DBA ABM Parking Services

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SECTION 5. CONTRACTOR'S DUTY TO MAINTAIN A. Maintenance and Repairs Contractor shall be responsible for all routine maintenance with respect to the garage offices, storage areas , employee restroom , lobby, entry/exit traffic lanes and the exterior appearance of revenue control equipment. Routine maintenance is defined as all ordinary housekeeping maintenance of the Parking Facilities and equipment and replacement of supplies that are normally performed on a day-to-day basis in order to keep the Facilities operating in an efficient, clean , safe, and good condition and is considered a reimbursable expense. Routine maintenance includes, but is not limited to: 1 . Replacing tickets in ticket issuing machines; journal and receipt tape; replacing arms on traffic entry and exit gates; cleaning revenue control equipment; and cleaning signs . 2 . Replacing ordinary light bulbs as needed where no specialized equipment is required to do so . 3 . Regular cleaning of Garage office, cashier booth , employee restroom, storage spaces, entry/exit lanes , stairwells, and general parking areas, regular washing of windows in elevator cabs; regular cleaning of office floor, walls, ceiling , and glass; regular removal of interior and exterior graffiti ; regular emptying of trash receptacles and ash trays. 4 . Contractor shall subcontract for major, overall steam cleaning of the Parking Facilities, wherein the total facility areas are steam cleaned with industrial steam cleaning equipment. Contractor shall cooperate and coordinate with City to facilitate this work. Contractor shall also subcontract for reduced area steam cleaning as needed in specific areas, including but limited to stairwells, elevator and escalator landings, vehicle and pedestrian access areas. Emphasis is placed on the steam cleaning of pedestrian waiting/standing areas and walkways in maintaining the first-class standard of custodial maintenance as called for by the Parking Manager. All work will be done in accordance with Best Management Practices and in compliance with the National Pollution Discharge Elimination System ("NPDES" Permit Number 0049981 ) waste discharge requirements for City of Redwood City Municipal Storm Water discharges . 5 . Cleaning of the elevator shall be included as part of the Contractor's custodial responsibilities. 6 . Contractor shall provide City with written copies of Contractor's policies and procedures related to parking lot maintenance and repair and with any updates or revisions of same. Contractor shall provide City, by the 20th day of each month , complete copies of maintenance and repair records related to the Parking Facilities for the previous month. ATTY/2016.304/ABM ONSITE SERVICES — WEST, INC. REV: 10-26-16 JS Page 10 of 38