Agmt04 Recycled Water (Data Ins - Laserfiche WebLink

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from July 2004 through June 2005 and has anot-to-exceed value based on specific tasks, deliverables and estimated effort hours. This scope of services and corresponding budget is for a minimum level of effort averaging one week a month of the Principal consultant's time. It is anticipated that four months of the 12 will require an average of two weeks per month effort level. Estimated hours/costs are based on service rates noted in the attachment entitled, "Exhibit B". Consolidated hours are shown in the dollar-amount estimates below. Actual hours billed may also be driven by direction from City staff, City Council and/or requests arising from the community outreach process, including the Community Task Force. It is difficult to assess changing conditions that may occur due to emerging stakeholder groups and evolving stakeholder issues/concerns, therefore, the Staff and Consultant have included an initial needs assessment task that will ensure that the program will commence based on current project status, public perceptions, and stated needs for information. Additional needs will be scoped in detail as they are identified. Regardless, the city will be billed only for hours actually required and authorized to ensure successful outcomes. Planning and budgeting resources in this manner allows the Consultant and the project team to retain some flexibility in successfully meeting project outreach objectives. Scope of Services Tasks 1.0 Needs Assessment/Information Gathering Gather input from various potentially affected community audiences to shape best informational approach to meet the needs of these constituents. Utilize community interviews, small information gathering sessions, one-on-one discussions and in some instances, small surveys. These efforts will gain insight into concerns and needs, test approaches, and provide a higher degree of understanding of sensitivities. Initial audiences identified include key stakeholders such as existing recycle water users, Redwood Shores Home Owner Associations, potential retrofit customers, general public, schools, business owners and commuters. • Generate draft discussion points • City project team review discussion points and determine special interest groups/participants • Coordinate, conduct and facilitate information gathering sessions • Provide to City summary of sessions, analysis and recommendations City Staff Support • Review by staff & Project Management Team • Clerical support • Use of city facilities • Use of city printing and mailing services Data Instincts Agreement 11 Revised 7/12//2004_PCI City Attorney Approved Version 111803