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EXHIBIT "A" <br />SC®PE OIr• JCRVIt^iES <br />Public Information and Outreach Services <br />Redwood City Recycled Water Projecfi <br />{Data Instincts) <br />Scope of Services Tasks <br />Updated by DI _ ~'I2~lQ~ <br />Scope of Services Tasks <br />1.0 1\Teeds Assessment/Information Gathering for Existing and. Future Stakeholder and. Customer <br />Interaetions <br />Continue to gather input from various potentially affected connlluuity selmlerzts (or audiences) and poteilti.al <br />customers to shape best infoTZnational approach to meet the needs of these constituents. Utilize existing and <br />future meetings azld correspotldence with. the public, customers, and potential customers; utilize, when deemed <br />necessary, conununity interviews, small information gathering sessions and one--ozi-one discussions. These <br />efforts will gain insight into concerns and needs, test approaches, and provide a higher degree of understanding <br />of concelns and sensitivities, Helpful in shaping future outreach efforts. Initial audiences identified include <br />project area stakeholders such as existing recycle water users, potential tazidscape retrofit customers, potential <br />industrial users, Home Or~nler Associations, residezlts, colrunuters, schools, businesses and their customers and <br />suppliers. <br />• Generate outreach messages and appropriate discussion points <br />• Review discussion points and detezlnine special interest groups/participants with. City Project Team <br />Coordinate; aoiidtict ailcl facilitate iziforrziation gathering sessions <br />~ PTG'ridC io ~.l y SiiiiuY'uiTy of S%SSiOiiS, analysls alid TeCOnlmeridailoil5 <br />• Support City staff and Project `loam in securing user applications and Rights of Entries (ROES) in Redwood <br />Skzores and Seaport areas <br />• Support City staff and Project `T'eam in working with new industrial customers ul efforts to meet regulator <br />approval for unique usages <br />City Staff Support <br />• Review by staff and Project Management 'T'eam <br />• Clerical support <br />• Use of city facilities <br />• Use of city printing and zllailing services <br />3 <br />