AgdaPkt 2004-09-27 - Laserfiche WebLink

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/� -1 D NEIGHBORHOOD SURVEY FEEDBACK Redwood City conducts a general city satisfaction survey every two years. The goal of each survey is to obtain citizen feedback on general city services in addition to detailed opiruons on a different city department each year. In the current survey, the focus is upon the Park, Recreation and Community Services Department. This section of the report identifies the overall importance of the Department relative to the entire survey as well as the specific usage, importance and satisfaction with the Department. Low Perception of Problems In the overall context of the questions asked Redwood City residents, the survey found very infrequent mention of unproving the Department's services and facilities. Specific issues pertaining to 'Improving parks and recreation facilities' were cited by less than one percent (<1%) of the total respondents. This su�ests that city residents do not see parks and recreation facilities as a major cause of concern. As seen below, this is consistent with the finding that the overwhelming majority of respondents are satisfied with the Deparhnent's services and facilities. Usa4e. Imoortance and Satisfaction with the Parks. Recreation and Communitv Services Deoartment According to the survey, overall satisfaction with Department's facilities and services received the highest ratin� of all Redwood City Service Departinents. Eighty-seven (87%) percent of the total respondents were "Very" or "Somewhat" satisfied with the overall services and facilities provided by the Departinent. Overall Satisfaction with Facilities and Services Somewhat dissatisfied Somewhat satisfied 6o Very 47% dissatisfied 3% DK/NA ,. 4% Very satisfied 40% Community Demographics Survey APPENDIX 11 Results and Existing Measures ,_.. _