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PROJECT DESCRIPTION <br />PROJECT BENEFITS <br />PROJECT STATUS <br />PROJECT SCHEDULE <br />Apr-19 Jun-19 Jul-19 Sep-19 Oct-19 Dec-19 <br />PROJECT ESTIMATES <br />Prior 2017/18 2018/19 2019/20 2020/21 2021/22 5-Year Future <br />Appropriations Budget Planned Planned Planned Planned Total Years <br />$0 $0 $100,000 $100,000 <br />Total $0 $0 $100,000 $100,000 <br />Planning Design Construction <br />LIBRARY WAYFINDING AND SIGNAGE <br />GOVERNMENT OPERATIONS <br />• Improves customer experience. <br />• Enhances staff efficiency. <br />This is a new project. <br />As the Redwood City Public Library has moved toward a self- <br />service environment, with increasing automation and a reduced <br />number and size of service desks, one element of the self-service <br />environment that has not been as well-implemented is a system of <br />wayfinding and signage to guide customers in intuitively locating <br />areas of the library's physical space or collections. With the <br />construction of a new Fair Oaks Library, we will have the <br />opportunity to work with a consultant on an attractive, <br />standardized signage design and vocabulary, which can then be <br />rolled out to the three other library locations. <br />12 of 140 <br />9.A - Page 38