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<br />this Agreement. This applies to any controversy, whether involving a <br />claim in tort, contract or otherwise, involving Employer, <br />Subscribers, Family Members, the heirs-at-Iaw or personal <br />representatives of a Subscriber or Family Member, or OHS (including <br />each of their agents, employees or Participating Providers). When <br />Members enroll hereunder, they agree as a condition of enrollment <br />that disputes will be decided by neutral arbitration and they agree <br />to give up their right to a jury or court trial for the settlement <br />of disputes. The decision of the arbitrator shall be final and <br />binding. The venue shall be the County of San Mateo, California. <br /> - 8 - <br /> T-"" <br />