Agmt17 NexLevel Information Technology, Inc.

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Attachment 1 to Exhibit A Whose 1 - Discovery In this phase, NexLevel will prepare for and initiate the project under a well-defined work plan. This phase includes confirming our understanding, as well as the understanding of the stakeholders, regarding the scope of work and the process for accomplishing the overall project objectives. We will also develop an accurate and clear understanding of the current environment, as this will provide the initial baseline from which alternatives will be evaluated. In addition, during this phase, it will be necessary to identify and prioritize future system features and functions. A key success factorto selecting a best fit solution is having a comprehensive understanding of the Cities true needs and requirements. The following table provides a detailed discussion of what each task will entail. Table 3 — Discovery Phase Tasks and Deliverables 1.1 Project Sponsor Planning Meeting TASK DESCRIPTION: NexLevel will facilitate separate meetings with the Project Sponsors and other key staff from each city to complete a detailed review the scope of work, deliverables, project status methods, project participants (i.e. sponsor, subject matter experts, technical resources, etc.), and other items to ensure a well-planned project. During this meeting, NexLevel will discuss the tools and templates that will be leveraged. 1.2 Work Plan Development TASK DESCRIPTION: NexLevel will publish a Work Plan that identifies the project approach, methods, tasks, activities, resources, deliverables, milestones, high-level schedule, communication, and issue and risk management. This will also include identifying and scheduling the necessary meetings and interviews/workshops for both cities. DELIVERABLE: Draft Work Plan 1.3 Work Plan Review with Stakeholders TASK DESCRIPTION: NexLevel will facilitate an on-site meeting with the Project Stakeholders and key project staff to review and obtain feedback on the proposed Work Plan. The goal of this meeting will be to obtain consensus on and a commitment to support the Work Plan. DELIVERABLE: Final Work Plan 1.4 Kickoff Meeting TASK DESCRIPTION: Since the project will have an enterprise -wide impact for two different cities, it will be important to proactively communicate with all impacted staff to ensure a clear understanding of project goals and objectives, roles and responsibilities, approach, tasks, and high- level timeline. NexLevel will conduct two project kickoff meetings — one for Redwood City and one for Burlingame. It is important that all staff to be involved in the project, regardless of their role, participates in a project kickoff. The Kickoff Meeting will also provide the opportunity to introduce the NexLevel team to staff and should involve senior level management and project sponsors to provide introduction of this endeavor. DELIVERABLE: Kickoff Meeting Presentation REV: 06-15-17 JS Page 18 of 28 ATTY/AGR/2017127/NEXLEVEL-FSR CONSULTANT