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REPORT <br />To the Honorable Mayor and City Council <br />From the City Manager <br /> <br />August 28, 2017 <br /> <br />SUBJECT <br />Provide Information Technology (IT) support services to the City of Burlingame during <br />FY 2017-18 <br /> <br />RECOMMENDATION <br />Approve, by motion, a one-year agreement to provide information technology support <br />services to the City of Burlingame between July 1, 2017 and June 30, 2018 and <br />authorize the City Manager to sign the agreement <br /> <br />BACKGROUND <br />In the mid-1990s, the City’s Information Technology (IT) Division began offering <br />technology support services to other municipalities within San Mateo County. Initial <br />clients were limited to those already using, or interested in implementing, the same <br />financial system the City is using (Universe), and services were limited to the <br />development and support of financial, human resources, payroll, and budgeting <br />systems. <br /> <br />In 1999, the City began providing expanded IT services to the City of Burlingame. The <br />expanded services included design, implementation, and infrastructure maintenance, as <br />well as providing desktop support for end users and overseeing other applications. <br />These expanded services effectively positioned the City’s IT staff to function as <br />Burlingame’s IT department. <br /> <br />The City’s IT division currently provides IT services for the Cities of Burlingame, East <br />Palo Alto, Los Altos Hills, Portola Valley, as well as the Port of Redwood City and <br />Silicon Valley Clean Water. <br />ANALYSIS <br />The agreement to provide IT services to the City Burlingame commenced in 1999. <br />Since 2012, the City has entered into one-year contract extensions with the City of <br />Burlingame. <br /> <br />6.1.J. - Page 1