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Eghibit A Page A- 1 <br /> PROGRAM DESCRTPTION <br /> In consideration of payments herein provided for, Contractor shall, under the general direction of the <br /> Director of the Human Services Agency,or her authorized representatives, provide for the following <br /> services to benefit the citizens of San Mateo County as described below: <br /> THE CITY OF REDWOOD CITY, FAIIZ OAKS COl��1iJ1VITY CENTER INFORMATION& <br /> REFERRAL PROGRAM IS A MLJNICIPAL CORPORATION OF THE STATE OF CALIFORNIA <br /> OPERATING A�:[UMAN SERVICES ASSISTANCE PROGRAM IN SAN MATEO COUNTY <br /> FOR LOW INCOME PEOPLE. <br /> CITY OF REDWOOD CITY, FAIR OAKS COMMUIVITY CENTER INFORMATION & <br /> REFERRAI.PROGRAM WII,L HEREIN BE REFERRED TO AS "CONTRACTOR". <br /> Contractor is located at 2600 Middlefield Road, Redwood City, California 94063. Operating hours <br /> are Monday through Friday, 8:00 a.m. to 12:00 noon and 1:00 p.m. to 5:00 p.m., telephone number <br /> is (650) 780-7500 and fax number is (650) 298-8184. <br /> I. CLIENT SERVICES: <br /> The Contractor will provide the following services, supporting activities and related <br /> information from July 1, 1999 through June 30, 2000: <br /> Services Provided: Contractor serves as the primary access point for information on <br /> resources available to low income persons in Spanish and English in the Fair Oaks <br /> community; provides needs assessment, crisis intervention, short-term emergency material <br /> assistance and translation services. Contractor also serves as a refenal site for the County <br /> Shelter Network program and intake site for Season of Sharing Assistance for the service <br /> area. These services will be provided in an environment that respects the dignity of the client <br /> and endeavors to foster independence and self-sufficiency. <br /> The following number of clients to be served are estimates only. Contractors may provide <br /> services which vary no more than 10%under the estimated number to be served. <br /> 1. 4,400 contacts with residents of the County by phone or in the office for purposes of <br /> giving information(1,500), providing needs assessment (2,200), and case management <br /> ('700). <br /> 2. Provide direct services to clients in the following areas: <br /> a. Housing Assistance-administer Season of Sharing funds for Redwood City Area to <br /> benefit approximately 20 families. <br /> C:\CONTRACT�1 FYOOCON110FOCCOO.AGT <br />