AgdaPkt 2005-06-27 - Laserfiche WebLink

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~ /e-/ REPORT" ' . . .. ...' .:.1 . To the Honorable Mayor and. City. Council C! . .' From the City Manager / June 27, 2005 Subject Second contract amendment between the City of Redwood City and the Employee Assistance Program provider Managed Health Network (MHN) effective from July 1, 2005 through June 30, 2007. Recommendation That the City Council, by motion, accept the second contract amendment and previous extensions with Managed Health Network for the Employee Assistance Program (EAP). Background Managed Health Network, formerly Occupational Health Services has provided the Employee Assistance Program for City employees since 1984. This program provides professional, licensed counseling (up to 3 counseling sessions per incident per calendar year) and other services such as referrals for child care, financial planning and elder care. These services assist employees and their family members resolve emotional health, family and work issues. The plan offers critical incident debriefing sessions both one-on-one and for groups. A critical incident is an unexpected event outside the range of normal human experience which causes trauma to one or more employees. Over the past two years 10.54% of Redwood City employees have utilized the plan. ' ' Managed Health Network also provides consultation services to management staff and Human Resources and provides unlimited referrals to the National Substance Abuse Professional Network for any employee that has a positive drug or alcohol test results under the City's Department of Transportation random drug testing program. The Department of Human Resources has partnered with ABD Insurance Services to evaluate the City's employee benefits programs. This partnership will enable the department to administer vendor contracts and annually review vendor options. In November of 2004, and with the assistance of our broker, the City received bids from four EAP vendors, Assist U, Pacificare, Claremont and MHN the City's current provider. In an effort to maintain a mutually effective relationship with the City, MHN returned an aggressive proposal that would lower the administrative charge for the new contract from $4.21 per employee per month to $3.15 per employee per month. This second amendment will change the amendment effective date from January 1 to July 1, provide a two year rate guarantee, and the Premier package of online services to Redwood City employees (see Attachment "0"). After a review of the proposals and costs from each provider it is recommended that the City amend its contract with MHN.