AgdaPkt 2000-10-16 - Laserfiche WebLink

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REP�RT � To the Honorable Mayor and City Council From the City Manager October 16, 2000 Subject Police Department Reorganization. Recommendations Approve the job specifications for the positions of Administrative Services Manager and Lead Public Safety Dispatcher and amend the salary plan accordingly. Background With the retirement of the Records Supervisor in August of 1998, the Police Department decided to review the structure of the existing supervisors in the Administrative Services Division units of Records and Communications. The department decided on a trial basis to place the Communications Supervisor in charge of both the Communications and Records Units; add one additional Lead Clerk position in the Records Unit (from existing personnel); and add a Lead Public Safety Dispatcher position in the Communications Center (also from existing personnel). The department wanted to assess and determine if one manager supervising both units would enhance the coordination and work performance of each unit. The findings are as follows: The coordination between both units and the overlap of work has been improved, and more consistent direct supervision over the Records Unit has improved the employees' work performances. Set objectives and new work schedules outlining each position in Records' work duties and expectations have the Unit working more as a team. Adding an additional Lead position in Records increases job supervision and places at least one supervisor in Records at all times. The Lead position in Communications will assist in creating more direct supervision of police dispatchers. The Police Department is proposing the creation of an Administrative Services Manager position and deleting the Communications and Records Supervisor positions. The department also proposes the creation of a Lead Public Safety Dispatcher position and adding another Lead position in the Records Unit (bringing the number of Lead positions to two). The Communications and Records positions will be filled from existing personnel resources—no new positions will be added. The Lead positions in Records and Communications have been reviewed by the SEIU Employees Association and SEIU has no opposition to the job specifications. The Redwood City Management Association (RCMEA) has reviewed the proposed consolidation of the Communications and Records Supervisors positions into an Administrative Services Manager position and supports the plan. Concurrent to the trial reorganization, the Police Department purchased and installed a computer- aided dispatch system (CAD) creating a need to devote a significant amount of time to the support of the system. For instance, the department will now need to service 35 vehicle-mounted computer units 1 . ._ _ T ._ . _.. _ _.