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City of Redwood City Statement of Work conta.ct with the necessary vendor or data processing staff for assistance will be initiated. Redwood City will provide adequate space for the installation and termination of all cables and structured wire equipment, as necessary. Redwood City will also provide adequate telephone connection for the E911 Interface. Lucent will also test all devices and assure connectivity throughout the entire network. Lucent Technologies requires that customers providing their own hardware pay the cost of shipping the equipment to and from Lucent Technologies staging facility in Naperville, Illinois. Any loss, damage etceteras to the customer's equipment during shipping, is the responsibility of the customer. A detailed bill of materials and the value of those items must accompany the equipment upon receipt at the Lucent Technologies staging facility. The customer will be notified upon receipt and any damaged equipment will be so noted for the customer. Customer-supplied Hardware that does not function as designed when staging begins is a warranty issue between the customer and the hardware vendor. Lucent Technologies will provide reasonable assistance to the customer in resolving hardware problems with the vendor and provide the vendor access to repa.ir or replace equipment in need of repair. While the equipment is at the Lucent Technologies staging facility any loss from theft or damage to the equipment will be the responsibility of the Lucent Technology. Training Plan: Lucent Technologies will schedule on site training with Redwood City which will be coordinated with your designated project manager/system aciministrator. Acceptance Test Plan: Lucent Technologies will provide an Acceptance Plan to Redwood City. An Acceptance Test Plan(ATP) will be provided to accomplish and to detail testing of the functionality of the components as delivered in this project. System Acceptance will occur in four phases, as requested. • Hardware acceptance • Software acceptance • Training certification and acceptance • • Final system acceptance Punchlist Resolution: Any and all identified project related deficiencies discovered during the execution of the ATP will be documented on a punchlist form. Recording these punchlist items on a documented form will allow Lucent Technologies to track any project-related deficiencies and expedite a satisfactory resolution. The purpose of the project punchlist is to identify and document mutually agreed upon system deficiencies and to use the project punchlist as a working document tovvards project Lucent Technologies Page 10. Design and rngineenng informa[ion contained in this offering is considered proprietary and may not be shared with any person or Redwood City not directly sssociated with[he addrasee without the expras written consent of Lucent Technologies or ics daignea. .. . . ... . . ... .. . . . . .. ... ... ..... . .. .......,.. .... ...