Agmt18 Hyland Software - Laserfiche WebLink

Browse Search

4.3 Initial Maintenance Period On or after the Effective Date, Hyland shall invoice Customer for the annual maintenance fees for the Initial Maintenance Period. Customer shall pay such invoice in full on or before the commencement of the Initial Maintenance Period. 4.4 First Maintenance Period for Add-on Software. The first maintenance period related to Supported Software modules for which Customer purchases licenses under a Software License Schedule after the Effective Date of such Software License Schedule shall begin upon Delivery of such additional Software. Annual maintenance fees for the first maintenance period applicable to such Software shall be determined at Hyland's retail list prices in effect at the time Customer submits its applicable purchase orders, or at such other prices as the parties may mutually agree upon. Hyland shall invoice Customer for the annual maintenance fees for the fust maintenance period applicable to such Software promptly upon Hyland's acceptance of Customer's purchase order for the purchase of Maintenance and Support for such Software. Customer shall pay such invoices in full in accordance with the General Terms. 4.5 Subseauent Maintenance Periods. Customer shall pay annual maintenance fees in such amounts as are invoiced for all renewal maintenance periods after the fust maintenance period applicable to a particular Supported Software module. Hyland shall invoice Customer for the annual maintenance fees for each renewal maintenance period at least forty-five (45) days prior to the end of the then -currant maintenance period. Customer shall pay each such invoice in full on or prior to the first day of the renewal maintenance period to which such invoice relates. 5. TERMINATION. 5.1 By Customer. Customer may elect not to renew Maintenance and Support under this Schedule as described in Section 4.1 of this Schedule. 5.2 Termination for Breach. In the event that Customer terminates this Schedule or the entire Agreement for cause due to Hyland's breach, then Customer shall be entitled to a pro rata refund of annual maintenance fees that Customer has actually paid for the remainder of the maintenance period which terminates as a result of such termination (the `unused portion of annual maintenance fees"). REV: 01-09-18 IS Page 18 of 51 ATTY/AGR.2018.001/Hyland Onbase ACMS