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CITY OF REDWOOD CITY <br /> Library Monitor (Continued) <br /> ESSENTIAL QUALIFICATIONS (Continued) <br /> Ability to: <br /> Learn basic library services and functions. <br /> Follow oral and written instructions. <br /> Operate library equipment. <br /> Communicate effectively in both written and verbal form. <br /> Establish, maintain and foster positive and cooperative working <br /> relationships with those contacted in the course of work. <br /> Analyze situations and make decisions about appropriate action to take. <br /> Remain calm under pressure. <br /> Support library policy. <br /> Skill to: <br /> Deal with volatile situations effectively. <br /> EXPERIENCE AND TRAINING GUIDELINES <br /> Any combination of experience and training that would likely provide the <br /> required knowledge and abilities is qualifying. A typical way to obtain <br /> the knowledge and abilities would be: <br /> Experience: <br /> One year of experience as an employee. <br /> Training: <br /> Equivalent to completion of the twelfth grade. <br /> Coursework in security management or related field may be substituted <br /> for experience. <br /> 11860 <br />