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<br />Ø1-s <br /> <br />. <br /> <br />Small retail convenience shop <br /> <br />Central Support Services currently planned for the Stanford Outpatient Center are: <br />. Materials Management <br />. Sterile Processing <br />. Environmental Services <br /> <br />Administrative Support Services currently planned for the Stanford Outpatient Center are: <br />. Registration <br />. Information Technology <br />. Medical Records <br /> <br />To the extent that other existing programs are moved from SHC's Palo Alto facility instead of <br />the programs listed above, or new programs are initiated at the Stanford Outpatient Center, the <br />programs would be similar in nature to those that are described above and would be limited to <br />outpatient services. No urgent care, emergency room or in-patient hospital services will be <br />provided at the Redwood City site. <br /> <br />B. <br /> <br />Clinic Characteristics <br /> <br />The Stanford Outpatient Center's clinics will be open on weekdays only. The majority of <br />patients will have an appointment and will be seen within the period from 8:30 AM until 5:00 <br />PM (appointments ending at 5:00 PM). The Sleep Center will be open 24 hours; patients at that <br />clinic generally will arrive and depart during the evening and morning, but will remain overnight <br />for clinical observation. Unscheduled patient visitors will be users of the laboratory, health <br />library, pharmacy, and optical dispensary. <br /> <br />Based on data collected at SHC's existing clinics in Palo Alto, approximately 44 percent of the <br />daily appointments will occur in the three hours between 9:00 AM and 12:00 PM. There will be <br />a second peak in the afternoon between 1 :00 PM and 4:00 PM when approximately 38 percent of <br />the daily appointments will occur. <br /> <br />SHC anticipates patients will be onsite for an average of 45 minutes. A typical patient <br />appointment will be approximately IS-minutes in the examination room. Patients will be asked <br />to arrive IS-minutes prior to their appointment, and spend an average of 15 minutes parking and <br />walking to and from their cars. Unscheduled visits are estimated to increase the daily patient <br />load by 10 percent. <br /> <br />The outpatient surgery facilities at the Center will be used by the clinic's doctors; therefore, <br />whenever a doctor will be seeing a patient, he or she will be either seeing a patient for a <br />scheduled appointment or will be performing a scheduled outpatient surgical procedure. Because <br />outpatient surgical procedures are typically longer than general appointments, the doctor <br />performing the procedures will see fewer patients during the day. <br /> <br />WC/30171463.1 <br />