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<br /> <br />City of Redwood City Page 31 <br />Sewer System Management Plan, March 2018 Element IV <br />maintenance activities can be completed within the first week of this cycle, leaving two weeks <br />between cycles to complete follow-up maintenance activities and special projects. However, if <br />critical issues are identified that could cause an SSO, these are addressed right away. <br />The City’s lift stations are equipped with Supervisory Control and Data Acquisition (SCADA) <br />control systems. SCADA functionality is observed every morning by both the Utilities Specialist <br />and the Utilities Worker. These staff members carry laptops from which they can access and <br />make changes to SCADA at any time. Otherwise, access to SCADA is limited. City engineers <br />can view the system, but cannot make changes to lift station controls. The City maintains a <br />contract with a SCADA system consultant, who provides regular system support as well as <br />on-call emergency support if needed. Either one or both of the Utilities Specialist and Utilities <br />Worker are on-call 24-hours a day, 7-days a week for emergency response. The City maintains <br />written documentation describing protocols and the application of their SCADA system. <br />IV-6 Lift Station Force Mains and Siphons <br />The City maintains thirty-one (31) separate force mains, one from each lift station. <br />Appendix IV-5 includes the basic force main asset information. Many of the force mains were <br />installed at the time of the original construction of the associated lift station. Force main <br />alignments are inspected annually along with the Lift Station Condition Assessment and <br />documented on the checklist. Discharge points will be surveyed for possible damage and <br />corrosion from the release of hydrogen sulfide when the force mains discharge to the gravity <br />collection system. <br />The City collection system contains twenty-four (24) individual sewer siphons managed and <br />operated by the City staff. Intro Table 4 provides the specific locations and asset information for <br />each of these siphons. Four of the siphons are maintained during high frequency maintenance <br />with the remainder requiring maintenance only upon observation by City staff or the public. <br />IV-7 Lower Lateral Maintenance <br />The City maintains the lower portion of each service lateral from the main line to a property line <br />cleanout by informal operating procedure. The City estimates the total linear feet of City <br />maintained laterals at approximately 575,520 or 107 miles from 18,017 connections. Customers <br />are responsible for installing this cleanout, and the City is not responsible for maintenance of the <br />lower lateral if a property line cleanout is not present. However, if a resident excavates the area <br />at the property line, City sewer crews will cut and access the pipe to perform a CCTV inspection <br />of the City’s lower lateral to verify whether or not there are any deficiencies of the sewer pipe. If <br />it has been determined that there is, City crews will perform a repair of the lower lateral. If not, <br />the City will recommend that the property owner install a property line sewer cleanout to allow <br />the City’s sewer staff to have access to the lower lateral. City staff estimates that approximately <br />90 percent or approximately 16,215 of all service laterals include property line cleanouts. Lower <br />lateral maintenance responsibilities include cleaning, inspections, and repairs or replacements. <br />The Wastewater Division is prepared to respond to lateral service calls from customers <br />twenty-four hours a day, seven days a week. Section II-4 and Table II-2 describes how these <br />calls are received and routed to the on-call crew member. In the case of a lower lateral blockage, <br />the on-call crew member clears the blockage, documents the response on Hiperweb and indicates <br />if a CCTV inspection is needed to check the lateral for defects that might warrant repair or <br />replacement. These lateral CCTV inspections are conducted by City staff as needed each Friday <br />(although they can be completed sooner in particularly urgent situations). The CCTV inspection <br />6.2.A. - Page 39