AgdaPkt 2018-03-26 Joint SA PFA - Laserfiche WebLink

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REV: 03-16-18 MI ATTY/AGR/2018.054/RECOLOGY OF SAN MATEO Page 11 of 119 ARTICLE 5 300 COLLECTION SERVICES 301 5.01 GENERAL 302 A. The work to be performed and services to be provided by Contractor include the 303 furnishing of all labor, supervision, equipment, materials, supplies, and all other items 304 necessary to perform the work and provide the services described, at the times and 305 in the manner required by this Agreement. The enumeration of, and specification of 306 requirements for, particular items of labor, supervision, equipment, materials, or 307 supplies shall not relieve Contractor of the duty to furnish all others, as may be 308 required, whether enumerated elsewhere in the Agreement or not. 309 B. Contractor shall perform the work and provide the services pursuant to this 310 Agreement in a thorough and professional manner so that the residents and 311 businesses within the Agency are provided reliable, courteous, and high-quality 312 service at all times. The enumeration of, and specification of requirements for, 313 particular aspects of service quality shall not relieve Contractor of the duty of 314 accomplishing all other aspects in the manner provided in this Article, whether such 315 other aspects are enumerated elsewhere in the Agreement or not. 316 C. Contractor acknowledges that the Agency is committed to diverting materials from 317 Disposal through the implementation of source reduction, donation, reuse, Recycling, 318 and composting programs and that the Agency may, at some time in the future, 319 implement, in accordance with Section 15.12, new programs that may impact the 320 overall quantity or composition of Solid Waste, Targeted Recyclable Materials, and/or 321 Organic Materials to be Collected by Contractor. 322 5.02 SOLID WASTE COLLECTION 323 A. Single-Family Dwelling (SFD) 324 1. General. Contractor shall Collect Solid Waste from SFD once per week from 325 Contractor-provided Carts, and Agency shall bill Customers for the service at 326 Agency-approved Rates. Contractor shall provide extra Collection pick-ups of 327 Containers within one (1) Business Day of Customer’s request, and Contractor 328 shall bill Customer at Agency-approved Charges specified in Attachment Q. 329 2. Collection Location. Contractor shall Collect Carts Curbside unless: (i) the 330 Occupant is provided a Special Handling Service exemption; or, (ii) the Customer 331 has requested Backyard Collection Service and has agreed to pay for Backyard 332 Collection Service at the Agency-approved Charge. Agency shall bill Customers 333 with Backyard Collection Service at Agency-approved Charges specified in 334 Attachment Q. For Customers with Special Handling Service and Backyard 335 Collection Service, Contractor shall Collect Carts from and return Carts to the 336 alternative service location (such as the side yard or backyard) specified by the 337 Customer. Contractor shall make reasonable accommodations with regard to 338 provision and servicing of Containers (e.g., Container size and type, placement 339 of Containers for Collection, etc.) at no additional cost to Customers who meet 340 the Agency’s Special Handling Service criteria. 341 6.2.B. - Page 24