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<br />REV: 03-16-18 MI <br />ATTY/AGR/2018.054/RECOLOGY OF SAN MATEO <br />Page 21 of 119 <br />with Contractor to discuss ways to address the problem. Contractor shall not bill 753 <br />Agency for the services described in this paragraph. 754 <br />5.04 ORGANIC MATERIALS COLLECTION 755 <br />A. Single-Family Dwelling. Contractor shall Collect Source Separated Organic 756 <br />Materials from SFD once per week. Collection of Organic Materials, Targeted 757 <br />Recyclable Materials, and Solid Waste from the SFD shall occur on the same Day 758 <br />each week. Contractor shall provide each Customer with one (1) Cart to be used for 759 <br />storage and Collection of Organic Materials. Customers may request additional 760 <br />Organic Materials Carts from Contractor for regular weekly Collection service, and 761 <br />Agency shall bill Customer at Agency-approved Charges specified in Attachment Q. 762 <br />The Contractor shall provide Customers with a ninety-six (96) gallon Cart as specified 763 <br />in Attachment D, unless the Customer requests an alternative Cart size, in which 764 <br />case, the Contractor shall provide an alternative Cart as specified in Attachment D. 765 <br />For SFD Organic Materials Cart Collection, Contractor shall comply with the same 766 <br />Collection provisions specified for Solid Waste Cart Collection pursuant to Sections 767 <br />5.02.A.2, 5.02.A.3, and 5.02.A.4. 768 <br />During the Term, Contractor shall provide, within five (5) Business Days of request 769 <br />by Occupant, Kitchen Pails to new SFD Customers and to SFD Customers whose 770 <br />Kitchen Pail is lost, stolen, damaged, or destroyed (such replacement shall be limited 771 <br />to one (1) per year per Customer at no additional cost). Residents will be discouraged 772 <br />from placing Kitchen Pail Curbside for Collection and will be instructed to deposit the 773 <br />contents of the Kitchen Pail into the Organic Materials Cart. 774 <br />B. Multi-Family Premises. Multi-Family Dwelling Customers shall have the option of 775 <br />voluntarily subscribing to Organic Materials or Plant Materials Collection services, 776 <br />Agency shall bill Customers for such service at Agency-approved Rates. Contractor 777 <br />shall Collect Source Separated Organic Materials or Plant Materials from Multi-Family 778 <br />Residential Complexes that have subscribed to Organic Materials or Plant Materials 779 <br />Collection service as frequently as scheduled by Customer, but not less than once 780 <br />per week. Contractor shall provide each Customer with a choice of Carts or Bins as 781 <br />specified in Attachment D. Contractor shall Collect Organic Materials and Plant 782 <br />Materials at the location agreed upon by Contractor and Customer. The designated 783 <br />Collection location, if disputed by Customer or Contractor, shall be determined by the 784 <br />Agency. 785 <br />Container service requirements described for Multi-Family Solid Waste Collection in 786 <br />Sections 5.02.B.3 through 5.02.B.7 are applicable for Collection of Organic Materials 787 <br />or Plant Materials from Multi-Family Premises. 788 <br />C. Commercial Premises. Commercial Customers shall have the option of voluntarily 789 <br />subscribing to Organic Materials or Plant Materials Collection services, and Agency 790 <br />shall bill Customers for such service at Agency-approved Rates. Contractor shall 791 <br />provide Organic Materials or Plant Materials Collection service to any and all 792 <br />Customers requesting service. Contractor shall Collect Organic Materials or Plant 793 <br />Materials from Commercial Premises that have subscribed to Organic Materials or 794 <br />Plant Materials Collection service as frequently as scheduled by Customer, but not 795 <br />less than once per week. 796 <br />6.2.B. - Page 34