AgdaPkt 2018-03-26 Joint SA PFA - Laserfiche WebLink

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REV: 03-16-18 MI ATTY/AGR/2018.054/RECOLOGY OF SAN MATEO Page 60 of 119 J. Noise. All Collection operations shall be conducted as quietly as possible and shall 2428 conform to applicable federal, State, County, and Agency noise level regulations. 2429 Contractor shall promptly resolve any Complaints of noise to the satisfaction of the 2430 Agency. 2431 K. Route Books and Route Maps. For each Collection route, Contractor shall maintain 2432 a route book and route map that documents each Customer on the route, their service 2433 address, service level, and the order in which Customers shall be serviced (e.g., the 2434 order in which routes shall be driven). Contractor shall distribute new route books 2435 and route maps to its Collection vehicle drivers as frequently as necessary; and each 2436 driver shall note differences in the service levels shown in the route book, adding and 2437 subtracting Customers and service levels, as necessary. Route supervisors shall 2438 periodically check the routes to ensure that drivers are providing service in 2439 accordance with their route books. Contractor shall provide Agency with route books 2440 and maps including assessor parcel data when available within ten (10) Business 2441 Days of request. 2442 L. Change in Collection Schedule. Contractor shall notify Agency a minimum of sixty 2443 (60) Business Days prior to a change in the Residential Collection schedule or two 2444 (2) weeks for minor adjustments (defined as less than the average size of a single 2445 route per the Collection service metrics delineated in the prior year’s Compensation 2446 Application), and shall request approval of Contractor’s notice to Residential 2447 Customers thirty (30) Business Days prior to a change in Service Day, unless this 2448 requirement is waived in writing by Agency. Contractor shall notify Owners and 2449 Occupants of Residential Premises not later than ten (10) Business Days prior to any 2450 change in Residential Collection operations which results in a change in the day on 2451 which Solid Waste, Targeted Recyclable Materials, and Organic Materials Collection 2452 occurs. Contractor shall not permit any Customer to go more than five (5) Business 2453 Days without service in connection with a Collection schedule change. 2454 8.03 UNLOADING MATERIALS AT THE DESIGNATED TRANSFER AND PROCESSING 2455 FACILITY 2456 Contractor shall be required to unload at the Designated Transfer and Processing Facility 2457 all materials from its Collection vehicles by its own personnel. Contractor shall be required 2458 to ensure that unloaded materials are properly placed in the designated areas and 2459 containers as directed by Operator and SBWMA. For example, Contractor shall be 2460 required to deposit at the Designated Transfer and Processing Facility Batteries and Cell 2461 Phones, Used Motor Oil, and Used Motor Oil Filters in the containers provided by Operator 2462 and designated for storage of these materials. Contractor shall cooperate with Operator 2463 to ensure its Collection vehicles unload Solid Waste, Targeted Recyclable Materials, 2464 Organic Materials, and other materials (e.g., Batteries, Cell Phones, Used Motor Oil, and 2465 Used Motor Oil Filters) Collected by Contractor in the locations designated by Operator 2466 and SBWMA. 2467 8.04 VEHICLES 2468 A. General. Contractor shall provide a fleet of Collection vehicles sufficient in number 2469 and capacity to efficiently perform the work required by the Agreement in strict 2470 accordance with its terms. Contractor shall have available sufficient back-up vehicles 2471 for each type of Collection vehicle used (e.g., side loader, front loader, and roll-off 2472 vehicles) to respond to mechanical breakdowns, Complaints, and emergencies. 2473 6.2.B. - Page 73