AgdaPkt 2018-03-26 Joint SA PFA - Laserfiche WebLink

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REV: 03-16-18 MI ATTY/AGR/2018.054/RECOLOGY OF SAN MATEO Page 68 of 119 needs. Contractor shall provide the information sheet, training agenda, and 2791 associated documentation within five (5) Business Days of request from Agency. 2792 H. Safety Training. Contractor shall provide suitable operational and safety training for 2793 all of its employees who operate Collection vehicles or equipment or who are 2794 otherwise directly involved in such Collection. Contractor shall train its employees 2795 involved in Collection to identify, and not to Collect, Hazardous Waste, or Infectious 2796 Waste. Upon the Agency’s request, Contractor shall provide a copy of its safety policy 2797 and safety training program, the name of its safety officer, and the frequency of its 2798 trainings. 2799 I. No Gratuities. Contractor shall not permit its employees to demand or solicit, directly 2800 or indirectly, any additional compensation or gratuity from members of the public for 2801 Collection services or accept gratuities or compensation in exchange for additional 2802 Collection services. 2803 J. Employee Conduct and Courtesy. Contractor shall employ only competent and 2804 qualified personnel who serve the public in a courteous, helpful, and impartial 2805 manner. Contractor shall use its best efforts to assure that all employees present a 2806 neat appearance and conduct themselves in a courteous manner. Contractor shall 2807 regularly train its employees in Customer courtesy, shall prohibit the use of loud or 2808 profane language, and shall instruct Collection employees to perform the work as 2809 quietly as possible. If any employee is found not to be courteous or not to be 2810 performing services in the manner required by this Agreement, Contractor shall take 2811 all appropriate corrective measures. The Agency may require Contractor to reassign 2812 an employee, if the employee has conducted himself or herself inconsistently with the 2813 terms of this Agreement. 2814 Contractor shall adopt policies and procedures consistent with State and federal law 2815 that ensure a sober and drug-free workplace. This includes strictly prohibiting 2816 unlawful manufacture, distribution, possession, or use of any controlled substance in 2817 the workplace, regardless of whether the employee is on duty at the time. Further, 2818 the policies and procedures shall prohibit an employee from operating either Agency 2819 or Contractor equipment and vehicles (whether on or off duty) while under the 2820 influence of alcohol or drugs. The purpose of these policies and procedures is to 2821 ensure workplace safety, productivity, efficiency, and the quality of Contractor’s 2822 service to Customers. 2823 K. Uniforms. While performing services under this Agreement, all Contractor’s 2824 employees performing field service shall be dressed in clean uniforms and shall wear 2825 visible identification that include the employee’s name and/or employee number, and 2826 Contractor’s name. Uniform type, style, colors, and any modifications may be subject 2827 to approval by the Agency. 2828 8.07 HAZARDOUS WASTE INSPECTION AND HANDLING 2829 A. Inspection Program and Training. Contractor is required to inspect Solid Waste, 2830 Targeted Recyclable Materials, Organic Materials, and other materials put out for 2831 Collection and may reject Solid Waste, Targeted Recyclable Materials, Organic 2832 Materials, and other materials observed to be contaminated with Hazardous Waste 2833 and not Collect Hazardous Waste put out with Solid Waste, Targeted Recyclable 2834 Materials, and Organic Materials. Contractor shall develop a load inspection program 2835 that includes the following components: (i) personnel and training; (ii) load checking 2836 6.2.B. - Page 81