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<br />Exhibit A1 <br />Program/Project Description <br /> <br />In consideration of payments provided for in this Agreement, Contractor shall, under the general <br />direction of the Director of the Human Services Agency, or her authorized representatives, provide <br />services as described below: <br /> <br />The funding provided through this Agreement represents 20% of the contractor's overall operational <br />expenses for the provision of the following services. <br /> <br />1. CLIENTS TO BE SERVED: Low-income families, single parents, seniors, disabled and <br />individuals needing assistance in meeting basic human needs relating to housing, food, shelter, <br />clothing, financial support, energy assistance, advocacy, case management counseling, and follow- <br />up. Low-income families and individuals needing help in assessing appropriate resources to meet <br />their needs including education, employment, health, child care and legal assistance. Services will <br />be provided in English and Spanish. <br /> <br />2. CLIENT SERVICES: Contractor will provide safety net services to 2500 unduplicated <br />individuals and families per year for the term of this Agreement in the following service areas. <br />On a quarterly basis Contractor will report the actual number of unduplicated individuals provided <br />services in the following categories: Emergency Material Assistance, Emergency Shelter Services, <br />and Case Management to provide those services. Definitions for and additional information <br />regarding each category set forth below are located in the Core Services Procedure Manual at <br />Section 15 Glossary, page 318. Contractor and County agree that the definitions set forth in the <br />Glossary of the Core Services Manual are incorporated by reference as it is fully set forth in this <br />Agreement. The Contractor will provide the following services, supporting activities and related <br />information from July 1, 2005 through June 30, 2006. <br /> <br />A. Contacts with residents of the County by phone, walk-in or outreach. <br />B. Comprehensive Needs Assessments. <br />C. Emergency Material Assistance (food, clothing, shelter, infant needs and transportation) <br />based on a comprehensive Needs Assessment that identifies need. <br />D. Emergency Shelter Services. <br />E. Crisis Intervention. <br />F. Provision of technical assistance services including translation or interpretation services, <br />forms completion and letter writing. <br />G. Information and Referral to appropriate social service programs for English and <br />non-English speakers. <br />H. Employment Assistance including referral to employment or job training programs. <br />I. Advocacy Services. <br />J. Financial Evaluation for individuals who are applying for contractor's programs and/or <br />screening for other financial aid programs offered to residents of this County. <br />K. Follow-up Services of case intakes. <br />L. Housing Services to families through the Season of Sharing Housing Assistance Fund, <br />Housing Industry Fund, and other housing assistance programs. <br /> <br />3. EFFECTS OF SERVICE: Services will allow County residents in crisis to stabilize their <br />situation over the short-term and to receive assistance in working towards long-term solutions to <br />emergency situations. <br /> <br />1 <br />