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849 shall continue to provide this service as long as requests are submitted to 850 Contractor, at no additional cost to Customer(s) and shall not bill Agency for such 851 services. The location for delivery of the Bin or Drop Box shall be agreed upon by 852 the Owner or property manager, and Contractor shall remove the Bin or Drop Box, 853 or Collect the trees loose, on the date requested by the Owner or property manager. 854 If the use of a Bin or Drop Box is not feasible, Contractor shall Collect the 855 uncontainerized Holiday Trees from one (1) or more designated consolidation 856 locations (e.g., adjacent to a Solid Waste enclosure) at each Multi -Family 857 Residential Complex as determined by the Owner or property manager. Contractor 858 shall be required to Collect all trees or pieces of trees, which are eight feet (8') or 859 less in length, void of tinsel, lights, ornaments, other decorations, and metal or 860 plastic stands (although flocked trees are acceptable) and are placed in the Bin or 861 Drop Box or at the agreed upon location. Contractor shall make accommodations 862 and provide Collection service for Customers who are unable to cut trees into 863 lengths of eight feet (8') or less at no additional cost to the Customer and shall not 864 bill Agency for such services. 865 Prior to December of each year, Contractor shall notify all Multi -Family Dwelling 866 Customers of this program and explain the limitations to the program, the dates of 867 service, and any materials preparation or participation requirements, including the 868 option to order a Bin or Drop Box, or Collect the trees loose from designated 869 Collection locations. To encourage participation in this program, Contractor shall 870 not charge Customers an additional fee for this service. 871 5.05 RESIDENTIAL ON-CALL BULKY ITEM COLLECTION SERVICE 872 A. SFD General. Contractor shall provide two (2) separate On -Call Curbside Bulky 873 Item Collection Service events to each Single -Family Dwelling Residential Premise 874 annually upon Owner's or Occupant's request at no cost to the Customer. Customer 875 may request additional Bulky Item Collection service events; and, Contractor shall 876 bill for the additional service at Agency -approved Charges in Attachment Q. 877 Contractor shall schedule the On -Call Bulky Item Collection Service events on the 878 regularly scheduled Solid Waste Collection Day for Single -Family Dwellings, no 879 more than ten (10) Business Days after the Owner's or Occupant's request subject 880 to the conditions specified in Section 5.05.H. 881 B. MFD General. Contractor shall provide two (2) separate On -Call Curbside Bulky 882 Item Collection Service events to each Multi -Family Residential Complex annually 883 upon Owner's or property manager's request at no cost to the Owner or property 884 manager. Owner or property manager may request additional Bulky Item Collection 885 service events; and, Contractor shall bill for the additional service at Agency - 886 approved Charges specified in Attachment Q. Contractor shall schedule On -Call 887 Curbside Bulky Item Collection Service events no more than ten (10) Business 888 Days after the Multi -Family Residential Complex Owner's or property manager's 889 request subject to the conditions specified in Section 5.05.H. Contractor will be 890 required to accommodate the Multi -Family Residential Complex's on-site 891 constraints to ensure convenient and safe collection events in an effort to maximize 892 diversion and minimize environmental impacts. REV: 03-16-18 MI Page 23 of 126 ATTY/AGR.2018.054/Recology of San Mateo