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893 Contractor shall assist Owners and property managers of Multi -Family Residential 894 Complexes with scheduling events to effectively and efficiently provide the volume 895 of Collection service to which the complex is entitled annually based on the number 896 of Residential Premises at the complex. The provision of On -Call Collection of Bulky 897 Items is not intended to encourage or permit Multi -Family Residential Premises to 898 reduce the level of regularly scheduled Solid Waste Collection service that has been 899 previously provided to the complex. If Contractor, in its reasonable business 900 judgment, concludes that an Owner or property manager of a Multi -Family 901 Residential Complex is requesting On -Call Bulky Item Collection in order to reduce 902 its historical level of regular Solid Waste Collection service, Contractor may present 903 a factual report to Agency in support of an application to decline further requests for 904 On -Call Bulky Item Collection events at that complex for the remainder of the 905 calendar year. Within thirty (30) Days, Agency will review the application and report 906 and determine whether Contractor may decline all subsequent requests from that 907 complex for that calendar year or may limit the number of On -Call Bulky Item 908 Collection events it must provide. Until Agency makes, and notifies Contractor of, 909 its determination, Contractor is not required to provide additional On -Call Bulky Item 910 Collection service events to the complex in question. 911 C. Scheduling of Events. Contractor shall allow the scheduling of On -Call Bulky Item 912 Collection Service events from February 1 through December 31 of each Rate Year. 913 Contractor may provide additional On -Call Bulky Item Collection Service events for 914 a Customer beyond two (2) per Rate Year, and Contractor shall bill Customers for 915 additional service at Agency -approved Charges specified in Attachment Q. 916 Contractor is required to notify Customer if they have already received the annually 917 allocated two (2) Collection events within one (1) Business Day of Customer 918 request. If Contractor fails to notify Customer that they have received the annually 919 allocated two (2) Collection events, Contractor shall provide the service and is not 920 entitled to additional Contractor's Compensation from Customer or Agency for a 921 third or subsequent On -Call Bulky Item Collection Service event. 922 D. Accepted Materials. Residential Premises may place Solid Waste, Recyclable 923 Materials, and/or Organic Materials for Collection with the following allowances: 924 1. Solid Waste, Targeted Recyclable Materials, Organic Materials — Up to two (2) 925 cubic yards of materials per event, provided that such materials, except as set 926 forth below have been bagged, boxed, bundled, or containerized by the 927 Customer. 928 2. The Customer may place up to three (3) large items from the categories below: 929 a. Major Appliances — One (1) large appliance per event (e.g., washing 930 machine, clothes dryer, refrigerator, freezer). 931 b. Bulky Items — One (1) large Bulky Item per event (e.g., reusable furniture, 932 mattresses, four tires). 933 c. E -Scrap — One (1) item per event (e.g., a computer, computer monitor, or 934 television). 935 Contractor shall reject: liquids or sludge; dirt, rock, concrete or asphalt; materials 936 which exceed five (5) feet in length; commercial -sized refrigerators or freezers; 937 Construction and Demolition Debris; Hazardous Waste; or Infectious Waste. REV: 03-16-18 MI Page 24 of 126 ATTY/AGR.2018.054/Recology of San Mateo