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1933 reasonable good faith efforts to initiate recruitment of the position within thirty (30) 1934 days. 1935 If Contractor has one or more Waste Zero Specialist positions unfilled, as approved 1936 in the Three -Year Recycling Technical Assistance Plan, for more than ninety (90) 1937 Days, Contractor and SBWMA shall meet and confer regarding the reasons for the 1938 difficulty in filling the position(s) and ways to remedy the employment gap. In 1939 addition, Contractor shall reimburse Agency for the cost of each such unfilled 1940 position for the period exceeding ninety (90) Days. The Contractor shall calculate 1941 the cost reimbursement for the unfilled position(s) including the avoided cost of 1942 wages, benefits, payroll taxes, and workers compensation insurance, for such 1943 position and shall provide supporting documentation justifying its cost 1944 reimbursement calculations. Such reimbursement shall be made as a deduction to 1945 Contractors Compensation through the annual Contractor's Compensation 1946 adjustment process described in Article 11 and Attachment K. 1947 SBWMA reserves the right to request an increase or decreases in the number of 1948 Waste Zero Specialists. Such a change shall be considered an Agency -directed 1949 change in service and handled in accordance with provisions in Section 15.12. 1950 B. Signs and Placards. Contractor shall be responsible for preparing, distributing, 1951 and posting signs at Commercial Collection Premises that promote Targeted 1952 Recyclable Materials and Organic Materials Collection services, describe the 1953 program requirements, and identify allowable and prohibited types of materials for 1954 Collection. At a minimum, the signs or placards shall be durable and weather 1955 resistant, and affixed in the Container areas. Upon request from Customer, 1956 Contractor shall provide signs and Container labeling in a second language such 1957 as, but not limited to, Spanish. Within ten (10) Business Days of a Customer's 1958 request, Contractor shall provide extra signs for use in areas such as employee 1959 training areas, break rooms, kitchens, and janitorial areas at Commercial Premises. 1960 The design of all signs and placards shall be approved by Agency or SBWMA prior 1961 to distribution by Contractor. 1962 C. Community Events. At the direction of the Agency or SBMWA, Contractor shall 1963 participate in and promote diversion techniques at Community Events and local 1964 activities. Participation includes providing educational and public outreach 1965 information and promotional giveaways in an effort to promote the Agency's waste 1966 reduction and recycling program goals. Each year the Community Events that 1967 Contractor agrees to participate in shall be outlined in the Three -Year Public 1968 Education Plan described in Section 7.03.B. Attachment C presents a preliminary 1969 list of the Community Events, which may be modified annually through the 1970 development of the Three -Year Public Education Plan, as described in Section 1971 5.08. 1972 D. Notification to Commercial Customers. Immediately upon request from a new or 1973 current Customer for new or changes in service, Contractor shall notify Customer by 1974 phone or email of the Targeted Recyclable Materials and Organic Materials 1975 Collection services offered by Contractor. Such notification shall be made available 1976 in English and Spanish. 1977 E. Targeted Commercial Recycling Promotion. To assist Customers in maximizing 1978 participation in Recyclable Materials and Organic Materials Collection programs, 1979 Contractor shall provide Commercial Customers with on-site waste assessments REV: 03-16-18 MI Page 49 of 126 ATTY/AGR.2018.054/Recology of San Mateo